Job Information
Help at Home Office Support and Onboarding Specialist in Jamaica, New York
Overview
As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.
We’re seeking a * Office Support and Onboarding Specialist * who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across Queens County, NY.
Help at Home is hiring an onsite Office Support and Onboarding Specialist in our Queens location! We offer weekly pay between $19.00-$20.00 an hour! Office hours Monday-Friday 8:30a.m.-5:00p.m. The office location is: 147-30 Jamaica Ave, Jamaica, NY 11435.
Our Benefits:
Comprehensive medical, dental, and vision coverage
401(k) retirement plan
Paid time off and holidays
Employee assistance programs and wellness initiatives
Flexible options to support a balanced life
Responsibilities
What You'll Do:
Answer phones promptly, direct calls appropriately, and take clear, detailed messages.
Ensure all new hires comply with company, Federal, and State regulations required for employment.
Manage the onboarding process for assigned applicants.
Create necessary profiles in various systems to ensure timely and accurate information is stored and tracked throughout the onboarding process.
Maintain applicant profiles in Applicant Tracking System.
Gather and process employee file paperwork and ensure quality and accuracy of all documents.
Maintaining patient and employee files and all related paperwork.
Maintain confidential records (office employee files, health records, protected information).
This description reflects assignment of essential functions; management may assign or reassign duties and responsibilities to this job at any time that are not listed above.
Qualifications
What You'll Bring:
Professional written and verbal communication skills.
Excellent interpersonal skills.
Proficient computer skills.
Basic understanding of administrative and clerical procedures and systems.
Education and Experience:
High school diploma or GED required.
Previous experience working in an HR administrative/clerical role.
Physical Requirements:
- Ability to communicate effectively and clearly with others to exchange information.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
Job Profile Summary
The Office Support and Onboarding Specialist is responsible for supporting daily office operations while managing the end-to-end onboarding process for new hires. This role ensures all employees meet federal, state, and company compliance requirements, maintains accurate applicant and employee records, and handles documentation with a high level of detail and confidentiality. The ideal candidate is organized, customer-focused, and thrives in a fast-paced environment, providing a smooth and efficient onboarding experience while supporting overall office functionality.