Job Information
Enterprise Mobility Greeter- JFK Airport in Jamaica, New York
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Greeter.The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to
this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
This position offers a base pay of $19.19 / hour, with an additional health care supplement of up to $5.55 per hour, bringing the total potential hourly rate to $24.74. Additional bonuses may also be available. The health care supplement amount may be adjusted after the first 90 days based on the benefits selected by the employee.
This position is located at J F Kennedy International Airport (JFK), NY 11430.
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We offer:
Paid time off
Employee rental car discounts
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
Schedule:
Sunday: 9:00am-5:30pm
Monday: OFF
Tuesday: OFF
Wednesday: 7:00am-3:30pm
Thursday: 7:00am-3:30pm
Friday: 9:00am-5:30pm
Saturday: 9:00am-5:30p
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply
Welcome members to the facility when they exit the bus or arrive on the lot
Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
Assist members with questions and concerns to minimize counter visits
Communicate customer service issues to management
Ensure that hangtag information is completed correctly
Maintain clean low mileage fleet mix requirements
Maintain Emerald Aisle for cleanliness
Thank member for their business
Provide upgraded vehicles on request
Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers
Seek to improve job performance through self-assessment, skill development, training and goal setting
Maintain a regular and reliable level of attendance and punctuality
Perform miscellaneous job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old
High School Diploma or G.E.D. required
Must have a minimum of 1 year of experience handling customer service functions
A minimum of basic level experience and understanding of a PC and Microsoft Office Products required; familiarity with Odyssey a plus
Must be living within a reasonable commute of no more than 1 hour to the location(s) you are applying to within 30 days of anticipated start date.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must be able to read, write, and speak English
The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted U.S. driver's license.
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.