Job Information
City of Jacksonville Support Specialist in Jacksonville, Florida
Support Specialist
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Support Specialist
Salary
$23.00 - $24.00 Hourly
Location
Jacksonville, FL
Job Type
Part-Time
Job Number
2026-07051
Department
PARKS, RECREATION & COMM SVCS
Opening Date
04/08/2026
Closing Date
4/15/2026 11:59 PM Eastern
Description
Benefits
Questions
Job Description
This is a part-time position working in the Social Services division of the City of Jacksonville.
The position provides support for the Indigent Cremation and Burial program. This is a part-time position approximately 24 hours per week. This position is responsible for final arrangements for indigent, unclaimed, or abandoned decedents.
The purpose of the Indigent Cremation program is to provide final disposition, in accordance with Florida law, for those persons who have no family or cannot afford private funeral arrangements.
Evaluates and determines eligibility for the Indigent Cremation and Burial Program by conducting in-depth interviews with next of kin, verifying financial data, and ensuring all documentation meets policy, compliance, and notarization standards.
Knowledge, Skills and Abilities
Strong verbal and written skills.
Strong computer and typing skills (minimum 40 WPM).
Must be able to work independently, prioritize work and complete tasks in a timely manner.
Excellent customer service skills.
Communicate professionally with families, funeral homes, and city officials.
Open Requirements/Supplemental Information
Minimum of two (2) years of experience in social services
One (1) year of experience in working with indigent population is preferred
Bachelor’s degree in social work, psychology, or a related field preferred
A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. U.S. transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.
The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers.To ensure you receive email notifications, be suretomake “info@governmentjobs.com” a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process. please refer to the Frequently Asked Questions on the website.
Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.
If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.
If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:
Florida Department of Veterans Affairs
Attention: Veterans’ Preference Coordinator
11351 Ulmerton Road, Suite 311-K
Largo, FL 33778-1630
Email: VeteransPreference@fdva.state.fl.us
The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.
www.coj.net/benefits
01
Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?
Yes
No
02
Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?
Yes
No
03
This is a part-time position. Are you interested in working part-time?
Yes, I am interested in working part-time.
Yes, I am interested in working part-time or full-time.
I am interested in full-time employment only.
04
This position pays $23.00 - $24.00 per hour. If selected, would you be willing to accept this position at this hourly rate?
Yes
No
05
Do you have at least 2 years of experience in social services?
Yes
No
06
Provide a detailed description (at least 3-4 complete sentences) of your experience.
07
Indicate the organization(s) you worked for where you gained this experience.
08
A bachelor's degree in social work, psychology, or related field is preferred. Do you have a degree?
Yes
No
09
If you have a degree, indicate which degree you have and include any major/minor. If basing qualifications on education, a copy of your college transcript is required with your application.
10
One (1) year of experience in working with indigent population is preferred. Do you have this experience?
Yes
No
11
Provide a detailed description (at least 3-4 complete sentences) of your experience.
12
Indicate the organization(s) you worked for where you gained this experience.
13
If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference
Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.
No, I am not claiming veterans preference and this does not apply to me.
Required Question
Employer
City of Jacksonville
Address
117 W. Duval St. Suite 100 Jacksonville, Florida, 32202
Website
http://www.coj.net/departments/employee-services.aspx
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