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EverBank Lead IT Engineer, Financial Center Technology in Jacksonville, Florida

Lead IT Engineer, Financial Center Technology

The Lead IT Engineer, FSB job designs information systems that are appropriate for users' needs and consistent with the overall design of the organization's information systems architecture. Under limited supervision, this job is responsible for the installation, configuration and maintenance of the organization's operating systems.

Key Responsibilities and Duties

  • Formulates system scope through research and fact-finding to develop or modify moderately complex information systems.

  • Evaluates and implements changes to existing system logic difficulties and documentation as necessary.

  • Reviews flow charts, models, and procedures and feasibility studies to design possible system solutions.

  • Reviews technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.

  • Collaborates with system analysts, engineers, and programmers to design systems and to determine project limitations and capabilities, performance requirements, systems performance standards, and interfaces.

  • Identifies and documents all system constraints, implications and consequences of various proposed system changes.

  • Educates end users on system designs and functionalities through creation of training materials and conducting demos.

  • Evaluates the efficiency and effectiveness of application operations and troubleshooting problems.

Minimum Qualifications

  • 5 years of experience leading engineering efforts for banking systems

  • Prior experience supporting complex integration projects

Preferred Qualifications

  • 7 years of experience driving the design, delivery, and reliability of technology used across financial centers and bank branches.

  • Previous background leading engineering efforts for teller platforms, account opening systems, branch devices/peripherals (cash recyclers, scanners, printers), and network/edge services.

  • Ability to partner closely with architecture, business SMEs, and vendor teams to modernize branch platforms, ensure high availability, and improve associate and client (consumer and commercial) experience.

  • Strong hands-on engineering expertise, proven leadership across complex retail/branch environments, and the ability to troubleshoot issues using logs, telemetry, and structured root‑cause analysis.

  • Experience integrating branch systems (e.g., teller platforms, networking, security systems, peripherals such as check scanning and printing) ensuring seamless operation.

  • Ability to troubleshoot issues that arise, document root cause & help with incident management.

Educational Requirements

  • University (Degree) Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level

8IC

Posting end date - 3/31/26

Job Seeker Notice

EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.

The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.

VEVRAA Federal Contractor

Member FDIC

Notice to Job Seekers (https://everbank.com/about/careers/notice-to-job-seekers)

Pay Range $111,200 - $150,500

EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.

We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information.

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