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University of North Florida Coordinator, Course Scheduling and Curriculum in Jacksonville, Florida

General Description:

The Course Scheduling and Curriculum Coordinator supports the planning, development, and maintenance of the academic forcredit course schedule with a strong emphasis on maximizing and efficiently utilizing academic resources. The position ensures that course scheduling adheres to established business rules and dataentry standards and contributes to the refinement of these standards when improvements are needed.

In addition to scheduling responsibilities, the coordinator helps oversee and manage the university course catalog and student curriculum records, ensuring accuracy, consistency, and compliance across all systems.

Job Function:

  • Independently administers course and section build processes in the student information system, interpreting and applying academic scheduling policies and business rules to complex scheduling scenarios.

  • Evaluates schedule data for compliance, resolves discrepancies within delegated authority, and recommends corrective actions or rule refinements to maintain institutional standards.

  • Serves as a subject matter expert for faculty, staff, and campus partners by interpreting academic policy and curricular requirements, advising on scheduling and curriculum options, and identifying impacts to the catalog, degree audit, and downstream systems.

  • Escalates policy exceptions through established governance channels.

  • Partners with Information Technology Services diagnose root causes, define business requirements, and evaluate system impacts to scheduling, catalog, and curriculum workflows.

  • Leads functional testing, validates outcomes against business rules, and recommends enhancements that improve data integrity and user experience.

  • Develops and analyzes academic scheduling and curriculum reports to identify trends, capacity constraints, and compliance risks.

  • Interprets findings and recommends operational adjustments to optimize instructional resources and support datainformed decisionmaking.

  • Coordinates the endtoend course catalog update cycle by translating APC actions into accurate system updates and ensuring compliance with applicable state, accreditation, and institutional requirements.

  • Reviews submissions for completeness and policy alignment, resolves discrepancies, and documents decisions and rationale for audit readiness.

  • Maintains and validates course attributes, prerequisites, descriptions, outcomes, and related catalog elements across systems by interpreting approved curriculum actions and policy requirements.

  • Conducts quality assurance reviews, reconciles discrepancies, and initiates corrective actions to ensure consistency and data integrity.

  • Coordinates and executes complex student curriculum record updates by interpreting policy and governance outcomes.

  • Determines appropriate coding and structures within established guidelines and assesses downstream impacts (registration, degree audit, billing, reporting).

  • Resolves issues and escalates exceptions as appropriate.

  • Develops and maintains standard operating procedures, job aids, and training resources.

  • Standardizes workflows, communicates process changes to stakeholders, and supports knowledge transfer to ensure continuity, quality, and compliance.

  • Provides functional support for term setup, registration, and endofterm processing by validating configuration against policy and business rules.

  • Identifies and resolves issues impacting student progression and recommends process improvements to enhance service delivery.

  • Maintains and applies expert knowledge of student record privacy and compliance requirements (including FERPA).

  • Exercises discretion and independent judgment in record handling and data access, advises stakeholders on compliant practices, and identifies and mitigates compliance risk.

Marginal Functions:

  • Works closely with other members of the Registra s team, lending assistance with routine and project work.

  • Provides support in the execution of Commencement ceremonies and other Student Success events.

  • Performs other duties as assigned in support of student success priorities.

  • Contributes to systems testing and implementation(s) relative to job responsibilities.

Statement of Responsibility for Confidential Data:

This position has daily access to confidential student records of both a personal and academic nature and carries a high degree of responsibility for the confidentiality of all student records. This position requires a background check.

Required Qualifications

Master's or Bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.

Departmental Requirements:

Demonstrated exceptional attention to detail and strong technological proficiency, with a solid understanding of course scheduling practices and curricular requirements.

Ability to analyze, interpret, and synthesize data to support sound, independent decisionmaking.

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