Job Information
King County Library System Receptionist in Issaquah, Washington
Job Number: 2026-00027 King County Library System (KCLS) is seeking an engaging and service-oriented *Receptionist *with one to two years of customer service experience and a passion for public service work that directly supports local communities. The ideal candidate is a professional with an approachable, welcoming demeanor who can build rapport with people at all levels, both inside and outside the organization. To succeed in this role, candidates should be comfortable using standard office software and equipment, demonstrate strong communication and listening skills both in person and over the phone, and be able to adapt to changing needs. The Receptionist reports to the
Information Services Coordinator. About the Opportunity: As the Receptionist, you will be the first point of contact for staff and visitors at the Service Center administrative facility. Your welcoming presence and reliable support will help advance the KCLS mission by ensuring that everyone who visits or calls the facility receives helpful, timely assistance.
In this role, you will answer and route phone calls, greet and direct visitors, reserve meeting rooms, and serve as a general source of information. A key part of your work will be proactively supporting the public in reserving and using the Service Center meeting room, including:
Answering questions about guidelines, policies, and availability
Managing reservations on behalf of patrons
You will also collaborate closely with KCLS staff and provide clerical support to departments as assigned.
Schedule: Monday-Friday, 1pm-5pm Required: Applicants must attach a current resume and cover letter which addresses relevant work experience, education, and training as it relates to this position. Note: Minor applicants must review the above work schedule to ensure compliance with Washington State's hour and schedule rules. More information can be found at https://www.lni.wa.gov/workers-rights/youth-employment/how-to-hire-minors{tabindex="0" rel="nofollow"}.
About King County Library System (KCLS):
KCLS has a vision of a world where knowledge allows diverse communities to prosper and grow. In order to support this vision, we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1.5 million diverse patrons, providing an unparalleled collection of library materials, resources, technology, services, and programs.
Approximately 1,000 engaged and passionate staff provide service in 50 community library locations and patron engagement using direct outreach, programs, and virtual assistance. Our service area includes cities, towns, tribal lands, and unincorporated districts of King County, with the exception of the city of Seattle.
From a 2021-2022 comprehensive Diversity, Equity, and Inclusion (DEI) Assessment Demographics and Language Report, of the more than 1.5 million residents who live within the KCLS service area, almost half identify as Black, Indigenous, or People of Color (BIPOC). Moreover, roughly one-third of the KCLS community speaks a language other than English as their first language.
The King County Library System values the diverse perspectives, lived experiences, and cultures of all qualified individuals. We seek applicants that reflect the diversity of the communities we serve and encourage individuals of all backgrounds to apply, including BIPOC (Black, Indigenous, and other people of color), immigrants, refugees, women, LGBTQIA+, individuals with disabilities, veterans, etc.&