Job Information
Wells Fargo Principal Digital Product Manager – Workplace Technology Experience Lead in ISELIN, New Jersey
About this role:
The Workplace Technology organization at Wells Fargo is seeking a Principal Digital Product Manager to serve as the Workplace Technology Experience Lead for the Chief Administrative Office (CAO). This role is for a senior business-facing product leader accountable for shaping, prioritizing, and delivering workplace technology experiences for the lines of business under the CAO. This role serves as the single, accountable interface between the line of business and Workplace Technology, acting as their primary advocate and strategic partner, ensuring employee technology needs are translated into clear product strategy, well-governed delivery, strong adoption, and measurable business outcomes.
Workplace Technology spans end user compute, collaboration platforms, regulated communications and messaging, shared services such as print and audiovisual solutions, and internally developed AI and productivity tools. The Product Lead partners closely with business leadership, technology, operations, risk, compliance, and control functions to ensure workplace technology investments are aligned to business priorities, compliant by design, resilient at scale, and continuously improving the employee experience.
This role focuses on the “why” and “what”, deeply understanding business workflows, employee personas, and regulatory constraints, and shaping them into outcome‑driven product roadmaps and decision‑ready investment priorities. The role holds accountability for prioritization discipline, value realization, executive communication, and trusted advisory across the workplace technology portfolio for the line of business.
In this role, you will:
Act as a top subject matter expert to lead digital products, initiatives, for a functional area within the digital environment with enterprise impact, high risk and/or with significant scope, cost, and benefits
Lead the strategy and resolution of the most complex and significant development and execution of digital business plans, programs and initiatives which have significant impact across multiple areas or the enterprise
Deliver solutions that are long-term, large-scale, broad-reaching, and require vision, creativity, innovation, advanced analytical and inductive thinking
Coordinate highly complex activities and resolution
Provide vision, leadership, and industry expertise regarding digital strategy for product/functionality/experience area
Influence, digital strategy for the business line or enterprise that significantly impacts the organization's business and financial operations
Strategically lead all levels of professionals and managers across the enterprise
Serve as an expert advisor to leadership
Represent the company externally in industry networking and trade and technical events
Act as the senior workplace technology partner for the line of business, serving as the single point of accountability for translating business needs into prioritized workplace technology outcomes.
Develop and maintain a rolling 12–18 month workplace technology roadmap aligned to business strategy, employee personas, regulatory obligations, and enterprise standards.
Partner with business leaders to understand workflows, pain points, and productivity opportunities, and translate those insights into outcome‑focused product strategies rather than feature‑driven requests.
Lead transparent portfolio prioritization, facilitating explicit trade‑offs across competing demands, and aligning initiatives to firmwide strategy, capacity, and Run‑the‑Bank commitments.
Ensure regulatory, risk, security, records management, and compliance requirements are embedded into workplace technology products from inception, not treated as after‑the‑fact gates.
Serve as a trusted advisor to executive stakeholders by presenting decision‑ready options that clearly articulate value, cost, risk, and trade‑offs.
Partner with Workplace Technology domain product owners (e.g., End User Compute, Collaboration, Regulated Messaging, Print, AV, Productivity Platforms) to influence solution direction while respecting clear ownership boundaries.
Drive adoption and value realization by defining success metrics, tracking outcomes post‑launch, and partnering on change management and communications.
Reduce fragmentation and shadow IT by acting as a clear front door for workplace technology needs and aligning solutions to enterprise standards and platforms.
Elevate governance effectiveness through well‑defined decision forums, lightweight controls, and consistent executive communications without introducing unnecessary bureaucracy.
Required Qualifications:
- 10+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Experience
Demonstrated experience owning end‑to‑end product lifecycles for user‑facing technology at enterprise scale (50,000+ users preferred).
Experience operating in highly regulated environments , with financial services strongly preferred.
Digital Workplace & End User Experience Expertise
Strong understanding of modern workplace technology domains, including:
End user compute (Windows/macOS, laptops, VDI/DaaS, mobile, peripherals)
Collaboration and productivity platforms
Shared services (print, AV, meeting rooms)
Identity, access, and endpoint management
Proven ability to balance employee experience, security, cost, resilience, and operational simplicity in product decisions.
Product & Portfolio Leadership
Demonstrated ownership of a product or service portfolio with budget accountability, cost transparency, and vendor strategy considerations.
Strong roadmap development, backlog prioritization, and trade‑off decision‑making skills grounded in business outcomes.
Experience defining success metrics, tracking adoption, and driving measurable value realization post‑delivery.
Chief Administrative Office (CAO) Engagement Experience
Experience supporting corporate services and enterprise support functions such as supply chain, facilities, real estate, or corporate services.
Familiarity with shared services including print, AV, meeting rooms, and collaboration spaces.
Strong orientation toward cost transparency, standardization, and consistent employee experience across the enterprise.
Ability to rationalize and modernize legacy workplace services while maintaining operational continuity.
Risk, Compliance & Control Orientation
Experience designing products with built‑in controls , auditability, and evidentiary defensibility.
Comfort partnering with Risk, Compliance, Legal, Cyber Security, and Records Management to meet regulatory obligations without slowing delivery.
Ability to translate regulatory and control requirements into practical, scalable product decisions.
Stakeholder Leadership & Executive Presence
Proven ability to influence without authority across senior business leaders, technology teams, and control partners.
Strong executive‑ready communication skills, including decision briefs, business cases, and trade‑off discussions.
Experience managing competing priorities across diverse business groups with differing risk profiles and needs.
Job Expectations:
Must be able to work on a hybrid work, with required in‑office days based on team and business needs
This position is not eligible for work visa sponsorship
Iselin, New Jersey Pay Range - ( $185,000-300,000k)
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$185,000.00 - $300,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
20 Apr 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Req Number: R-534607