Job Information
Consolidated Electrical Distributors IT Operations Supervisor in Irving, Texas
Summary
Job title: IT Operations Supervisor
Job ID: null
Department: Operations/IT Service Center
Location: null-null
Description
Summary:
Consolidated Electrical Distributors Inc. (CED) is one of the largest electrical solutions and product distributors in the country. We are seeking a senior IT systems administrator to implement and maintain technological solutions to support CED’s internal and external users. The IT Operations team is responsible for the operation of the CED data centers, CED cloud platforms, and the IT infrastructure supporting our 700+ locations across the country. The successful candidate will have experience implementing and maintaining data center IT infrastructure and Microsoft technologies. CED is focused on finding the best talent as we continue to grow and build on the success that was started in 1957.
The position will work with CED management, IT operations, software development groups, the IT help desk, and IT project managers to implement and maintain these IT systems and networks.
Reports to: IT Infrastructure Enterprise Operations Manager
Minimum Qualifications:
Bachelor’s Degree or equivalent experience.
10+ years of experience in various IT engineering and operations disciplines including critical productions environments, server administration, virtualization, email administration, backup systems, monitoring and alerting systems, storage device management, desktop support, and Active Directory/identity management.
Established experience and a passion for providing exceptional customer service.
Confidence interacting with a wide range of people, from clerical staff, operations, developers, senior management, and vendors.
Proven troubleshooting skills and an attention to detail.
Must possess the ability to work under pressure.
Ability to organize multiple work tasks and prioritize them to meet specific deadlines.
Ability to work in a team-oriented, collaborative environment.
Ability to use Microsoft Word, Excel, and Outlook.
Competence in operating a personal computer and external computer peripherals.
Proficiency to read, write, and communicate orally the English language, especially IT technical terms and concepts.
Physical qualifications required to perform the job function: ability to lift 25 lbs., climb stairs, sit for long periods of time.
Travel periodically to CED offices or data center locations.
Participate in on-call rotation for emergency support.
Preferred Qualifications:
Experience working with virtualized systems design and implementation for private and hybrid clouds, particularly with VMware, Azure, and AWS.
Proficiency with the provisioning and configuration of resources in virtualized environments, experience with Microsoft web / app / database stacks a plus.
Strong working knowledge of IT concepts such as identity management, two-factor authentication, host-based security, security event management, and zero-trust network architecture.
Ability to conduct research into systems issues and products as required.
Competency in PowerShell scripting and task automation.
Technical writing and verbal communication skills to develop and maintain documentation, and to communicate effectively with fellow team members, management, and non-engineering support staff in both technical and user-friendly language.
Experience with utilizing support ticketing systems for ticket management and change requests.
Key experience advantages: VMware, Windows Server, Fortinet, Cisco, Dell, Azure, AWS.
Working Conditions:
Office environment, with minimal travel required.
Requires occasional after-hours and weekend work.
On-call rotation with Operations team members.
Supervisory Responsibilities: No
Essential Job Functions:
Collaborate with other Engineering and Operations staff to implement and maintain IT infrastructure solutions to comply with IT security and configuration standards.
Provision hardware and configure software to fulfill the needs of development and other departments while conforming to IT security and configuration standards.
Ensure smooth and reliable operation of software and systems.
Assist in the daily administration and ongoing maintenance of software and hardware on all data center systems and devices.
Provide 2nd and 3rd level support by responding to incidents and requests in a timely manner, providing regular status updates, and tracking changes using approved software.
Develop, configure, and maintain server and workstation images/templates.
Execute business continuity strategies, maintain system backups, and ensure that all systems are meeting defined SLAs.
CED is an Equal Opportunity Employer - Disability | Veteran
Other Compensation:
The following additional compensation may be applicable for this position:
- Profit Sharing
Benefits:
Benefits available for this position are:
Insurance - Medical, Dental, Vision Care for full-time positions
Insurance - Medical only for part-time positions, 30+ hours/week
Disability Insurance
Life Insurance
401(k)
Paid Sick Leave
Paid Holidays
Paid Vacation
Health Savings Account (HSA) and matching
Dependent Care Flexible Spending Account (FSA)
Teledoc
Paid Pregnancy & New Parent Leave