Job Information
Quality Technology Services, LLC HRIS Business Partner - HR Process and Workday Resource in Irving, Texas
Who we are:
Our life is a digital life, filled with streams of information flowing ceaselessly. Every click, every swipe, every interaction connects us. But where does all that information go? Enter the world of data centers.
“Data centers are experiencing once-in-a-generation demand growth, driven by cloud adoption and the AI revolution,” Jon Gray, President & COO of Blackstone.
In the fast-paced world of data, QTS is dedicated to leading the industry in a thoughtful and intentional way. At QTS, we are Purpose Driven and moving communities forward.
At QTS, we believe that how we deliver our services is equally as important as the service we deliver. Our people play a vital role in our company’s culture, innovation and growth, and we are deeply committed to those who affect or are affected by our business. Our people are knowledgeable, resourceful, innovative self-starters, and can accomplish great things when working together. That is why QTS is Powered by People!
Who You Are:
This role sits within the HR function and partners day‑to‑day with HR, HRBPs, Talent, Compensation, and Payroll to support and improve HR processes enabled by Workday. The focus of this role is understanding HR business needs, gathering and translating requirements, and ensuring Workday is configured and used in a way that supports HR operations , not serving as a technical or integration specialist.
This position requires someone who is comfortable working side‑by‑side with HR stakeholders , understands HR processes end‑to‑end, and can balance system knowledge with strong business partnership and ownership.
The Impact You Will Have
In this role, you will play a critical leadership role in how Workday enables the People function . You will drive requirements gathering, guide system design decisions, and ensure Workday solutions support scalable, global People Services processes. Your work will directly improve employee experiences, strengthen data-driven decision-making, and accelerate digital transformation across the organization.
What You’ll Do
HR Partnership & Process Ownership
Partner directly with HR, HRBPs, Talent, Compensation, and Payroll to understand business needs and HR processes
Serve as a trusted HR systems partner , translating HR requirements into effective Workday solutions
Support HR leaders in evaluating process changes, policy updates, and operational impacts within Workday
Requirements Gathering & Delivery
Lead requirements gathering efforts including stakeholder identification, workshops, documentation, and validation
Translate functional HR needs into clear, actionable system requirements
Ensure HR stakeholders are prepared and engaged throughout design, testing, and deployment
HRIS Operations & Enablement
Support ongoing HRIS operations for Core HR, Talent, and Compensation
Partner on Workday updates and releases to assess HR impact and support HR testing and adoption
Contribute to continuous improvement of HR processes and system usage
Workday System Support
Support configuration changes as needed to align with HR requirements
Participate in testing, audits, and data validation activities
Collaborate with IT and vendors as needed
Stakeholder Management & Requirements Gathering (Primary Focus)
Establish and maintain strong, consultative relationships with People Services functional leads and cross-functional partners (IT, Finance, Risk, Procurement, etc.).
Lead end-to-end requirements gathering , facilitating discovery sessions to uncover business needs, challenges, and future-state goals.
Translate complex business requirements into clear functional and technical specifications for technical resources to execute against.
Serve as a translator between technical and non-technical audiences , clearly communicating system capabilities, limitations, dependencies, and trade-offs.
Proactively manage expectations, align priorities across stakeholder groups, and help partners navigate ambiguity and change.
Communication, Enablement & Adoption
Create and maintain clear, accessible documentation for People Services technologies and processes.
Advise business partners across the organization on Workday and People Services technology capabilities , providing recommendations on current and future-state solutions.
Support adoption of People Analytics and Talent Insights , contributing to reports and dashboards that enable data-driven decision-making.
Participate in and contribute to People Services technology RFP efforts , bringing a strong Workday and business-process lens.
Why This Role Is Different:
This role goes beyond system administration. Success is defined by your ability to partner with the business , guide stakeholders through change, and ensure Workday solutions are not only technically sound—but understood, adopted, and valued .
This role is NOT:
A Workday integration or technical specialist role
An implementation‑only or project‑based consulting position
A reporting or data analyst role
A role focused primarily on backend development or configuration without HR partnership
What You’ll Need to Be Successful:
Hands-on Workday experience , with demonstrated involvement in configuration, enhancements, or ongoing system support.
Proven ability to gather requirements from diverse stakeholder groups and translate them into actionable system solutions.
Strong stakeholder management skills, including the ability to influence, align, and build trust across functions .
Excellent communication skills, with a demonstrated ability to explain technical concepts to non-technical audiences .
Experience working with HR business processes and HR-enabling technologies.
Ability to navigate ambiguity, resolve conflicts, and move work forward in a matrixed environment.
Bachelor’s Degree or equivalent experience.
It Would Be Great If You Also Have:
Experience working within an HR organization or embedded with HR teams
Hands‑on experience supporting HR processes such as onboarding, job changes, compensation changes, performance, or talent management
Strong experience gathering HR requirements and partnering with HR stakeholders
Practical Workday experience supporting HR operations (not just implementations)
Strong understanding of HR data structures and data taxonomy .
Experience supporting global or multi-functional HR technology initiatives.
The Perks (and these are just a few):
QRest Sabbatical
Employee Stock Purchase
QTS scholarship for dependents
Eagle Club Award Trip eligibility for all employees
Paid volunteer days
Tuition assistance, parental leave and military leave assistance
*We are unable to provide visa sponsorship or support work authorization extensions (including OPT/STEM OPT) for this position. Candidates MUST have unrestricted authorization to work in the U.S.
In accordance with applicable law, the following represents a reasonable estimate of the range of possible compensation for this role if hired remotely. Please note that this information is provided for those hired remotely, and this role is open to remote candidates with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
The estimated pay range for this role is:
$81,258.00 - $138,680.32
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.
It’s exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure.
As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.
At QTS, we are Powered by People . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure.
And we’d like to invite you to join us.
In addition to a variety of benefit packages, QTS goes above and beyond for our employees:
Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave for primary and secondary caregivers
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program