Job Information
TEKsystems Call Center Representative in IRVING, Texas
Customer Accounts Representative (Light Collections)
Schedule:
Monday–Friday, 8 AM–5 PM
Two late nights per week (11 AM–8 PM; never Friday)
Every other Saturday: 8 AM–12 PM
One week per month: 7 AM–4 PM + Saturday 7 AM–12 PM
Responsibilities:
Make light collection calls (1–29 days past due)
Assist customers with payments, updating cards, auto‑pay setup, and login issues
Heavy collections are handled by a separate department
Provide clear, helpful customer service
Customer Care Representative
Schedule:
Monday–Friday, 8 AM–5 PM
One Saturday per month: 8 AM–12 PM
Responsibilities:
Handle incoming calls
Assist with payments, account questions, website help, and title requests
Provide accurate and friendly support throughout each call
Credit Department Representative
Responsibilities:
Review lease and purchase contracts for accuracy
Make 10–15 outbound calls per day to dealers for verification or missing details
Enter customer data into the AHFC system and assign account numbers
File documentation accurately
No inbound calls; detail‑focused role
Requirements
Bachelor’s degree highly preferred (Associate’s also considered)
1–2 years of professional experience
Strong communication, problem‑solving, and attention to detail
Customer service, call center, auto finance, or data entry experience preferred
Must be flexible; schedules can change based on business needs
Mandatory overtime as needed (currently two Saturdays per month)
Job Type & Location
This is a Contract to Hire position based out of IRVING, TX.
Pay and Benefits
The pay range for this position is $18.50 - $23.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in IRVING,TX.
Application Deadline
This position is anticipated to close on Mar 16, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.