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MUST BE A MARION COUNTY RESIDENT (INDIANA)

POSITION PURPOSE This position is responsible for providing Township Assistance applicants with case management services including intake, investigation, assessment and determination of services, referrals and assistance required to meet clients needs in accordance with Center Townships Assistance Guidelines and Standards. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To be successful in this role, an individual must be able to perform the functions listed below satisfactorily. The Township will make reasonable accommodations to enable individuals with disabilities to perform these functions. Interviews applicants seeking Township Assistance and determines their eligibility. Investigates documentation and information received and evaluates for validity. Initiates appropriate contacts, phone calls, emails, faxes, and completes research as it applies to client cases. Completes accurate data entry into TOMS Web or other software. Maintains case notes and files for each client. Makes community and benefit referrals as they pertain to each client. Adheres to and maintains an understanding of Indiana Code and Center Township Standards. Consults with supervisors on an as needed basis with special circumstances or questions. Create a rapport with clients that includes accountability, professional boundaries, and timely processing of assistance requests. Adheres to Center Townships employee policies and procedures. Attends staff meetings and trainings as assigned. Represents the Center Township Trustees Office in a professional and compassionate manner. Performs homebound and filed visits with clients as needed. Performs other duties as needed or assigned. SUPERVISORY RESPONSIBILITIES This position has no direct reports or supervisory responsibilities.