Job Information
System One Learning & Development Associate in Indianapolis, Indiana
Job Title : Learning & Development Associate
Location: Indianapolis, IN
Pay Range: $35.00 - $43.80/hr
Type: Contract, Potential for extension or conversion to permanent
Overview
The Global Quality Implementation Specialist is an individual contributor role within the Learning & Development (L&D) function at a manufacturing site, responsible for supporting the alignment of site training programs with global quality standards. This role partners closely with L&D, Global Process Owners (GPOs), and Affiliate Process Owners (APOs) to analyze training data, manage curricula transitions, and ensure accurate role-based training assignment in GxP-regulated environments. The specialist serves as a key liaison between site and global learning systems, supporting implementation activities that maintain compliance and reduce training gaps across the organization.
Responsibilities
Extract and analyze training data from Veeva Vault and site Change Request (CR) systems to identify local training items and item IDs, ensuring accurate reference and traceability during global quality implementations.
Execute training impact user reports to support GPOs in the assignment of global curricula and to enable APOs and L&D representatives to verify accurate training assignment across affected roles.
Collaborate with L&D to compile, evaluate, and facilitate the deactivation or revision of site-level training items and curricula impacted by global quality changes, ensuring alignment with current GxP requirements.
Generate and maintain draft training matrices reflecting proposed curriculum changes, and liaise with L&D stakeholders to determine and document the path forward for implementation.
Run post-implementation training impact reports to identify and communicate assignment gaps to L&D, supporting timely remediation and sustained compliance following global quality rollouts.
Requirements
Education Level: High School Diploma
Experience: Minimum of 1–3 years of experience in learning and development, training coordination, or quality systems in a GxP-regulated environment.
Additional Skills / Preferences:
Previous experience with Veeva Vault or a comparable document and learning management system in a pharmaceutical or regulated manufacturing environment.
Proficient in Learning Management System (LMS) administration, including training assignment, curriculum management, and report generation.
Proficient in Microsoft Office, with advanced Excel skills for data compilation, analysis, and training matrix development.
Prior work with global quality implementation projects, change control processes, or site compliance readiness activities.
Proven ability to manage multiple concurrent projects with attention to detail and adherence to GxP documentation standards.
Previous experience collaborating cross-functionally with Process Owners, Quality, and L&D teams to drive training alignment.
Proven ability to identify training gaps and communicate findings clearly to stakeholders at various levels of the organization.
Ref: #558-Scientific
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.