Job Information
Vesta Pharmaceuticals, Inc. Customer Service with Inside Sales in Indianapolis, Indiana
Company Description:
Vesta Nutra(dba: Vesta Pharmaceuticals, Inc and Vesta Ingredients, Inc)is a premier cGMP and FDA-registered full service contract manufacturer of nutraceuticals, dietary supplements and nutritional ingredients.
Founded in 1996, aim to deliver the absolute highest-quality nutraceuticals and supplements to every customer on time and at an unsurpassed value
VPI Customer Service with Inside Sales
On-site 5767 Thunderbird Road, Indianapolis, IN 46236
GENERAL DESCRIPTION:
Communicate with existing customers to meet their needs
Process orders for ingredients or contract manufacturing
Arrange Shipping Handle Purchase Orders when received
Assist with sales sourcing and quoting when needed
Assist with Marketing (Trade Show preparation, contact)
Filing, as needed
Must have excellent communication skills, ability to multi-task and organize well
Maintain and develop relationships with current customers, follow up with previous accounts and initiate contact with potential customers
Represent Vesta at industry events (Trade Shows, meetings, etc.) - some travel required
Work with Sales Managers to identify top accounts and target companies
Review new projects/potential projects with accounting, purchasing for price quotes
Work with operations to fulfill customer needs
Maintain sales contacts in CRM tool (HubSpot)
Complete cGMP and SOP Training - refer to Training Matrix for complete list of SOP training required for Sales/Customer Service
Additional duties as assigned
Requirements and Skills:
Associates or Bachelor's degree desired
Sales: 2 years (Required)
CRM software: (Hub Spot or Work Force)
1 year (Required)
Experience working in food manufacturing or familiarity with FDA and cGMP is a plus
Chemical Sales: 1 year (Preferred)
Customer service: 2 years (Required)
Good knowledge of Microsoft Office applications:
2 years (Preferred)
Detail oriented and ability to thrive in a team environment
Proficient in technology and general office equipment
Excellent verbal and written communication skills
Strong organizational and time management skills
Ability to work efficiently with minimal supervision
Science background preferred, not required
Ability to close new accounts
Vesta Nutra closes for the following holidays:
New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving Day