Job Information
Robert Half Customer Service Representative in Indianapolis, Indiana
Description
We are looking for a detail-oriented Customer Service Specialist to join our Client's team in Indianapolis, Indiana. This role involves managing schedules, processing purchase orders, and maintaining clear communication with clients in a fast-paced environment. If you thrive under deadlines and enjoy multitasking while ensuring accuracy, this position offers a great opportunity to grow your skills.
Responsibilities:
• Answer and route incoming calls as part of a two-person team, ensuring prompt and attentive communication.
• Collaborate with production builders weekly to review schedules, update timelines, and confirm accuracy.
• Process and print new purchase orders, ensuring all information is accurately entered into internal systems.
• Maintain and regularly update builder schedules to meet all weekly deadlines.
• Perform data entry and documentation tasks efficiently in a fast-paced setting.
• Participate in training to gain a comprehensive understanding of the company's products and services.
Requirements • Previous experience in a customer service or scheduling role is preferred.
• Strong typing skills with a focus on speed and accuracy.
• Ability to work effectively in a high-pressure, deadline-driven environment.
• Exceptional time management skills to handle multiple tasks simultaneously.
• Excellent communication skills for effective interactions with clients and team members.
• A keen eye for detail to ensure data accuracy and schedule compliance.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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