Job Information
Flynn Restaurant Group Procurement Specialist, Operations Support in Independence, Ohio
At Flynn Group, we believe in the power of collaboration and value in-person interactions. This is why our employees work from the office four days per week , leaving Fridays to work from home. This setup cultivates casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where innovation thrives, with office-based teams coming together four days a week to collaborate and thrive, together!
Our Vision for this Role
The Procurement Specialist, Operations Support is responsible for tactically supporting the day to day needs of Restaurant Operations. This role includes, but is not limited to, providing excellent customer service across a wide variety of Purchasing categories (i.e., equipment, food & beverage, distribution and services), aiding in the purchase order process, reconciling invoices, mining data and resolving vendor-related issues. To be successful in this role, the individual will be a dynamic, highly engaged, detailed, articulate, forward-thinking self-starter with natural customer service and problem-solving skills who is comfortable juggling a wide variety of projects while contributing to a vibrant and supportive team environment.
Flynn Core Competencies
At Flynn Group, our team members operate through four core competencies: Consistent Achiever, Skilled Communicator, Culture Champion, and Trusted Owner. These competencies will allow us to drive results, ensure we have a deep bench of high caliber talent, and offer career opportunities across the Flynn Portfolio.
Consistent Achiever
Triage & resolve supplier, stakeholder, or operational issues where analysis of situation or data requires evaluation.
Interprets complex information and thoughtfully expresses viewpoint, analysis or conclusions.
Support Category management team in program implementations
Review distribution inventory, reroutes, transportation and confirm operational needs are met.
Support growth through providing acquisition support.
Source alternative products and find solutions for long lead times of inventory (paper, smallwares, chemicals).
Skilled Communicator
Effectively communicate oral and written resolution of issues with all internal and external partners to ensure issues are resolved and programs are operating as expected.
Proactively communicate risks and issues to key stakeholders and recommend mitigations.
Prepares and delivers written and verbal communication, promoting clarity and understanding to colleagues and stakeholders.
Recognize and report on trends by categories, as needed, to communicate to Category Management Team
Resolve distribution and beverage partner challenges, transitions and service engaging co-ops, operations and external partners.
Culture Champion
Takes initiative in identifying and resolving challenges, contributing to a solutions-oriented team culture.
Build and maintain effective relationships of trust and credibility with internal and external customers that lead to stronger buy-in and commitment within customer groups; consistently meets or exceeds commitments with quick turnarounds.
Trusted Owner
Purchase capital equipment, parts, accessories, supplies and various services necessary for the operation of the business within company guidelines.
Review quotes and negotiate with suppliers for requirements that meet operational needs.
Execute and track purchase orders accurately and promptly to ensure proper delivery of goods and services.
Reconcile & process invoices to ensure accuracy in compliance with organizational policy.
Maintain accurate supplier records and new item specifications; understand programs and marketing initiatives for rollouts.
Compile data from multiple sources and develop reporting based on the needs of the business (standard and ad-hoc), including market information regarding food, beverage & distribution landscape.
Coordinate a variety of projects as required by Operations, including but not limited to: MRPs, brand roll outs, LTOs, market tests in compliance to brand mandates.
Experience
Highly proficient in Office 365 environment
Bachelor’s Degree preferably with a focus in Business or Supply Chain or equivalent years of industry experience in foodservice or retail
2-4 years of functional procurement experience in addition to demonstration of the following skills: customer service, negotiations, supplier relationship management, team building, logistics, distribution, transportation, inventory management, and project management
Restaurant operations experience is highly desirable.
Experience with Coupa or similar e-procurement suites is a plus.
Customer-service background is highly preferred
Skills/Abilities
Customer-service oriented with a high-level of energy and Exceptional interpersonal skills with strong written and verbal communication abilities and the ability to speak effectively at any level.
Values open and constructive dialogue, contributing to a culture of effective communication.
Comfortable managing competing and changing priorities in a fast-paced environment.
A critical thinker with Analytical discernment that fosters sound judgement and effective decision-making capabilities.
Demonstrates self and social awareness while embracing challenges as opportunities for growth and success.
Displays optimism towards team goals and broader organizational initiatives.
Detail-oriented with strong organizational and time management skills
Ability to quickly learn and utilize various software platforms.
Demonstrate a strong sense of ownership; Perform with purpose and determination to achieve results on time.
Resilient; recovers quickly from setbacks; stays positive and composed.
Prioritizes team success over individual recognition.
Actively seeks opportunities to support and encourage team members.
Embraces change with a positive, “can-do” spirit; helps implement changes and quickly adapts.
Ability to multi-task and work collaboratively as well as independently.
Ability to develop effective processes and drive results.
Ability and willingness to take on additional responsibilities.
Nurtures an inclusive and supportive work environment, appreciating the diversity of thoughts and ideas.
Actively engages with all team members, fostering a sense of belonging for everyone.
Proactive and results oriented, with a demonstrative positive attitude and teamwork demeanor.
High degree of integrity and adherence to professional business practices, ethics, and personal code of conduct.
A culture champion who has natural credibility and who demonstrates a positive attitude that uplifts team morale and inspires others.
Finally, you should bring an excellent sense of humor to the table – we like to have FUN!
Why Work For Flynn?
Flynn Group offers a variety of benefits and perks to encourage and empower our employees. We are committed to helping each employee work and live to his or her fullest potential. We offer a variety of benefits and perks while working for us:
Medical/Dental/Vision
Retirement and Savings Plan
Short- and Long-Term Disability
Basic Life Insurance
Voluntary Life Insurance
Tuition Reimbursement
Paid Time Off
Flexible/Hybrid Work Schedules (In Office Monday - Thursday, Work from Home Friday)
Company Outings
Dining Discounts
On-Site Fitness Center
On-Site Daycare
On-Site Café
FUN Work Environment!
The Flynn Group is an Equal Opportunity Employer