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The Hartford Senior Staff Reliability Engineer in Hyderabad, India

IND Senior Staff Reliability Engineer - GCC019

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The Cloud Services team is seeking a Senior Cloud Reliability Engineer to help design, operate, and continuously improve a large-scale, multi-cloud platform environment (AWS & GCP skills preferred).

This team is responsible for the engineering, reliability, and governance of 200+ cloud services supporting critical business workloads. The role blends hands-on technical delivery with platform strategy, reliability standards, and automation at scale .

You will work closely with global engineering, security, and infrastructure teams, including senior leadership, to ensure cloud services are secure, resilient, observable, and cost-effective.

Key Responsibilities

  • Assistsin the development,maintenanceand operations of IT services across 200+infraservices across our Cloud transformation landscape.

  • Develop solutions and driveadoption of enterprise solutions such as Cyber Protection, Disaster Recovery, and Security enhancements, acrossLineof business teams.

  • Drive improvement, through automation, of software delivered as a service from anefficiencyand simplicity perspective.

  • Provide clear operational documents and construction/support specifications toITuserbase.

  • Provide insight into operational Metrics across the entire Cloud Environment.

  • Consult with customers on any new requirements,designquestionsor functionality configurations for environments on and off premise

  • Deliver the tooling and capabilities needed to enable cloud compliance, metrics,reporting and costmanagementroadmap and strategy.

  • Participate in incident resolution and changeimplementationas necessary. This may occasionally include support duringnon standardhours.

Required Skills & Experience :

  • Requiresexpert levelhands onexperience with deep, hands-on expertise in AWS cloud services .

  • Proficiencyin infrastructure automation and scripting (Python, shell scripting,CloudFormation, Terraform,Ansible, AWS Lambda).

  • Solid understanding of networking, firewall , and security concepts in cloud environments.

  • Experience with Git-based workflows and modern CI/CD practices.

  • Expertunderstanding ofhow applications should be engineered by following fault tolerate best practices, separation of duties, observability, and being operator friendly.

  • Working knowledge of block , object , and file storage technologies .

  • Experience designing or supporting disaster recovery solutions , including familiarity with AWS Elastic Disaster Recovery.

  • Self-motivated, results-oriented, and comfortable working independently as well as collaboratively across global teams.

Nice to Have

  • Intermediateknowledge ofAnsible.

  • Familiarity withGoogle Cloud Platformis also a plus.

What We Offer

  • Collaborative work environment with global teams.

  • Competitive compensation and comprehensive benefits.

  • Continuous learning and growth opportunities in geospatial and risk analytics technologies.

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