Job Information
The Hartford IND Senior Director, IT Engineering in Hyderabad, India
IND Senior Director, IT Engineering - GCC005
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
Position Summary:
The Director of Core Infrastructure is a strategic technology leader responsible for designing, implementing, and managing foundational infrastructure services across a hybrid cloud environment. This role oversees core Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Database as a service (DBaaS) offering scalability, security, reliability, and cost efficiency. This position will support enterprise initiatives, continuous improvement, and operational excellence.
Key Responsibilities:
Accountable for project delivery andday-to-dayoperational activities across IaaS, PaaS, and DBaaSservices. This includes direct management of Core Infrastructure’s GCC teammates with matrixed accountability to the Chief Technology Office
Contribute and supportthe vision and roadmap for core infrastructure services across hybrid environmentsby aligninginfrastructure strategy withHartford technology standards, industry best practices,andoverallbusiness objectives
Champion automationand standardization to support The Hartford’s hybrid cloud vision to deliver highly reliable and scalable infrastructure patterns to IT teams
Achieve top quartile service targets by managing the lifecycle of each service through measurable SLA’s and OKR’s.
Ensure adherence to regulatory requirements andindustry bestpracticesby supporting internal and external audits and proactively managing residual risk across the environment
Required Qualifications:
Bachelor's degree in computer science, Information Technology, or related field (master'spreferred).
10+ years of experience in infrastructure engineering and operations, with at least 5 years in leadership roles.
Expertise in:
IaaS: Server,Mainframe, Network, Storage, and Backup technologies
PaaS: Container Platforms(Kubernetes), Application and Web Hosting, and Enterprise Automation (Ansible, Terraform)
DBaaS: Oracle, SQL Server, PostgreSQL, managed database services
Hybrid Cloud: Knowledge of on-prem andcloud platforms (AWSandGCP) andmodernarchitectures
Strong knowledge of ITIL processes in a large-scale environment with the ability to support Incident, Problem, and Change Management discipline
Working knowledge of a DevOps Culture, automation engines, and modern infrastructure deployments through code (IaC)
Familiarity with observability tools (Dynatrace and Splunk)
Exceptional communication and stakeholder management skills.