Job Information
Nexeo Staffing Consumer Experience Representative | Log in HYDE PARK, Utah
Consumer Experience Representative | Logan,UT Nexeo is seeking Consumer Experience Representatives to support a leading outdoor products organization. In this role,you will be the primary point of contact for consumers who are passionate about hunting,fishing,and outdoor gear. You will assist customers by providing product support,processing orders,coordinating returns,and generating sales through phone,email,and chat. This position offers steady hourly pay along with commission opportunities based on phone sales performance.
Responsibilities
Serve as the primary responder to incoming consumer phone calls
Respond to consumer phone calls and emails within 24 hours
Provide product information and technical support via phone,email,and chat
Enter and manage customer orders with 100% accuracy
Coordinate consumer returns and prepare return shipping documentation
Communicate order updates or changes to internal departments
Maintain positive relationships with consumers and internal teams
Troubleshoot product issues and offer effective solutions
Deliver a high level of customer service to consumers and sales representatives
Demonstrate strong initiative,problem solving abilities,and attention to detail
Support order processing from initial purchase through final delivery
Qualifications
Minimum of 2 years of customer service experience
Strong verbal,written,and interpersonal communication skills
Energetic,professional phone presence
Ability to troubleshoot consumer product issues
Technical aptitude and strong computer skills
Ability to type 35 40 WPM
Self starter with strong work ethic and a positive attitude
Strong time management and multitasking skills
Reliable attendance and punctuality
Ability to work well in a team environment
Pay
$16.50 per hour
Commission available based on phone sales
Schedule
Monday Friday
8:00 AM 5:00 PM
Nexeo Benefits
Medical,Dental,Vision,Limited Life,Short-Term Disability.
Refer a Friend Bonus | Other Financial Incentives (Bonuses).
Weekly Pay | Direct Deposit | Rapid Pay Card.
Hassle-Free Job Search: A Nexeo Recruiter is always available to assist you.
Questions?
Call or Text our office today!
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1476 North Main Street North Logan,Utah 84341
(P) (435) 363-9263
Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race,color,religion,sex,national origin,age,disability,sexual orientation,or genetics. In addition to federal law requirements,Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment,including recruiting,hiring,placement,promotion,termination,layoff,recall,transfer,leaves of absence,compensation,and training.
Nexeo expressly prohibits any form of workplace harassment based on race,color,religion,gender,sexual orientati on,gender identity or expression,national origin,age,genetic information,disability,or veteran status.
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