Job Information
BAE Systems Desktop Support Technician in Hudson, New Hampshire
Job Description
This position is to support our IT Equipment Center in the receiving, imaging and shipping of desktop equipment across the CONUS for the ES Sector in a higher level role. This will include the working with Teir-III support in troubleshooting and diagnosing problems that make occur during the imaging process. Installs, upgrades and removes products ensuring coordinative engineering field change. Maintains effective customer communications and relations. Will ensure all required data is accurately inputted in the the asset managment database. Will work closely with the PC Refresh Coordinator on all related efforts.
Required Education, Experience, & Skills
High School Diploma and 2 years work experience or equivalent experience
Extensive knowledge of PC Hardware
Extensive knowledge of Window OS (Win10 Win11)
Excellent Working Knowledge of M365 and OneDrive Environments.
Excellent verbal and written communication skills.
Working knowledge of Linux OS
Preferred Education, Experience, & Skills
Associates Degree in Information Technology or Computer Science with 4 yrs. experience
CompTIA A certified
Working knowledge of ServiceNow ticketing system.
Pay Information
Full-Time Salary Range: $57319 - $91710
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
Desktop Support Technician
123410BR
EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression