Job Information
Million Air Operations Strategy Tactical Lead in Houston, Texas
Houston, TX, USA | Houston | Salary | 85000.00-95000.00 per year | Full Time
| 401K, Medical, Dental, Vision, Paid time off
Objective
The Operations Strategy & Tactical Support Lead serves as the strategic and operational extension of the EVP of FBO Operations, playing a central role in driving Product and Profit Dominance across the FBO network. This position blends executive-level operational analytics, market intelligence, reporting governance, and high-level administrative leadership.
This individual acts as an extension of the EVP's leadership, working closely with Compliance leadership, Sales, General Managers, and corporate departments to ensure that operational performance, financial outcomes, and brand standards are aligned, measurable, and continuously improving. This role is both strategic and execution-focused - turning data into insight, insight into action, and action into results.
Responsibilities and Duties:
Provide the EVP with decision-ready intelligence
Standardized and elevate reporting across all FBOs and departments
Support Product & Profit Dominance through operational analysis and market awareness
Serve as a central coordination point between Compliance, Sales, and Operations
Ensure executive initiatives move from idea to implementation
Deliver professional, high-level executive support and organizational leadership
Operational Strategy & Performance Intelligence
Compile, analyze, and synthesize operational, financial, and performance data from FBOs to support EVP decision-making.
Develop recurring executive dashboards and performance summaries.
Identify trends, risks, opportunities, and performance gaps across the network.
Monitor progress of Product & Profit Dominance initiatives and report outcomes.
Gather and organize market intelligence, competitive data, and regional performance indicators.
Reporting Governance & Standardization
Drive conformity, structure, and consistency in all GM and departmental reports.
Establish and maintain reporting templates, standards, and submission timelines.
Review submitted reports for accuracy, completeness, and clarity before executive review.
Ensure data integrity and alignment between operations, finance, sales, and compliance reporting.
Cross-Functional Coordination
Work hand in hand with Compliance leadership to align operational execution with brand standards and regulatory expectations.
Partner with Sales to align operational capabilities with market opportunities.
Track follow-through on key initiatives across departments and facilities s erve as liaison between the EVP and GMs, corporate teams, and external stakeholders.
Executive Initiative Management
Track EVP-led projects, priorities, and strategic initiatives.
Ensure deadlines, deliverables, and cross-functional commitments are met.
Prepare executive briefings, summaries, and decision-support materials.
Research and analyze special projects and growth opportunities.
Executive Support Responsibilities
Provide high-level administrative and clerical support to the EVP of FBO Operations.
Manage complex calendars, scheduling, and travel across time zones.
Anticipate executive needs and ensure preparation materials are ready in advance.
Prepare meeting agendas, capture notes, and drive follow-up on action items.
Act as a gatekeeper for communications and priorities.
Draft, edit, and proofread reports, presentations, and company-wide communications.
Coordinate business travel, expense reporting, and executive logistics.
Maintain strict confidentiality in all matters.
Provide hands-on support for special events, meetings, and corporate initiatives.
Competencies
Strong understanding of operational performance drivers and financial awareness
Ability to interpret data and translate it into executive-level insight
High executive presence and professionalism
Strong organizational, communication, and interpersonal skills
Ability to exercise independent judgment in a fast-paced environment
High integrity and discretion with confidential information
Strong problem-solving and critical thinking skills
Ability to work across multiple teams and influence without direct authority
Thrives in an entrepreneurial, dynamic environment
Reporting Relationship
Reports directly to the EVP of FBO Operations.
Work Environment
Professional office and aviation operational environment, including potential exposure to weather conditions and aircraft operations.
Physical Demands
Ability to lift 25 pounds
Ability to stand and walk for extended periods
Interaction throughout facilities and ramp areas as needed
Position Type and Expected Hours of Work
Non-exempt position. Requires evenings, occasional weekends, and scheduled company holidays.
Travel
Travel at a moment's notice and for extended periods of time is expected.
Required Education and Experience
Technical Background and direct Aviation Operation Experience
Experience in executive support, operations coordination, or performance analytics
Strong proficiency in Microsoft Office Suite
Experience working with senior executives
Ability to maintain confidentiality
Strong written and verbal communication skills
Continual learning of new tools and analytical skills required
Additional Eligibility Qualifications
Acceptable driving record
Ability to pass a background check
Zero tolerance drug free company
AAP/EEO Statement
Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.