Job Information
Netsync Network Solutions Logistics Technician in Houston, Texas
Roles and Responsibilities:
Maintain strong working relationships with customers and team.
Collection and delivery of IT assets to customer sites.
Non-invasive maintenance and issue reporting of assigned company vehicle.
Customer and cross-department relationship management.
Understand warranty and insurance guidelines as it pertains to break-fix.
Manage and update support cases in Customer, Netsync and OEM systems.
Additional Duties:
Repair of computers and peripherals including but not limited to desktops, laptops, workstations, & printers.
Assist with on-site projects.
Assist in continual improvement to further streamline and automate existing processes and procedures.
Upkeep of work area.
Assist Network Team with network appliance installations.
Continued technical education.
Attend and contribute to weekly team meetings.
Other responsibilities as assigned by management.
Skills and Experience:
Able to routinely lift at a minimum 40lb.
Strong attention to detail.
Good communication skills.
Good organization skills.
Good customer service skills.
Curiosity and strong desire to constantly learn.
Minimum Qualifications/Technical and Education Requirements:
High School Diploma or Equivalent, Valid Driver's License, Clean Driving Record.