Job Information
AT&T Director-Network Services in Houston, Texas
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.
AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.
As Director-Network Services, you will lead large, multi-disciplinary teams responsible for the end-to-end performance of complex network infrastructure. You will translate enterprise strategy into operational execution, ensure regulatory and environmental compliance, and drive reliability, efficiency, and service excellence across markets. Your leadership will directly impact customer experience, operational continuity, and long-term network evolution.
What you’ll do
Lead, develop, and coach managers, engineers, and technicians through structured performance management, training, and engagement rhythms
Oversee planning, deployment, maintenance, and daily operations of wireless, wireline, VOIP, video, and data network services
Ensure compliance with company policies, industry standards, and regulatory requirements while supporting environmental obligations tied to network operations
Monitor network performance metrics, manage budgets, improve productivity, and report operational risks and outcomes to senior leadership
Identify and mitigate operational risks, manage escalations for high-severity network incidents, and resolve complex service-impacting issues
Collaborate with cross-functional partners to execute market-level service activation plans and contribute to regional and national initiatives
What you’ll need
Experience leading large-scale network operations across wireless, wireline, voice, video, and data services
Proven ability to oversee complex network deployment, maintenance, and operational support environments
Strong background in regulatory, compliance, and performance management within network services
Ability to manage budgets, operational costs, and workforce productivity
Hands-on experience resolving high-severity outages and infrastructure escalations
What you’ll bring
Bachelor’s degree (BS/BA) preferred
10+ years of related experience in network services, infrastructure operations, or telecommunications
Demonstrated success leading large organizations, including managing managers and career-level professionals
Experience influencing hiring, promotion, disciplinary, and compensation decisions
Leadership experience aligning technical execution with enterprise strategy
Supervisor: Yes
Environmental Requirements: This position may be responsible for contributing to compliance by AT&T with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to hazardous waste, hazardous materials, batteries, manholes and vaults, linear and other construction projects.
Our Director-Network Services earns between $174,100 - $261,100 annually. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays)
Long Term Grants and Deferred Compensation
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Weekly Hours:
40
Time Type:
Regular
Location:
Houston, Texas
Salary Range:
$174,100.00 - $261,100.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status