Job Information
Robert Half Collections Specialist in Houston, Texas
Description We are looking for a detail-oriented Collections Specialist to join our team in Houston, Texas. This Contract to permanent opportunity requires a proactive individual with expertise in accounts receivable processes, customer portal management, and cash posting. The role involves managing a high volume of invoices while maintaining strong customer relationships and resolving disputes efficiently.
Responsibilities:
• Manage the full accounts receivable cycle, including invoice creation, collections, and dispute resolution.
• Navigate and utilize multiple customer portals effectively to track payments and resolve issues.
• Process cash postings accurately and in a timely manner to ensure proper account reconciliation.
• Communicate with customers professionally to address payment inquiries and resolve disputes.
• Collaborate with the tax manager to upload and clear sales and use taxes in the Vertex system.
• Handle high transaction volumes of 1,500-2,000 invoices monthly with precision and efficiency.
• Ensure compliance with tax certificate requirements across various states.
• Work independently while taking direction and showing initiative in handling external collections.
• Build and maintain positive relationships with customers to support successful collections efforts. Requirements • Proven experience in collections, including commercial and consumer accounts.
• Familiarity with customer portals and the ability to adapt to unique system requirements.
• Strong skills in cash posting and accounts receivable processes.
• Excellent communication and customer interaction abilities.
• Knowledge of sales and use tax regulations, including uploading certificates into systems such as Vertex.
• Ability to manage high transactional volumes and meet deadlines consistently.
• Self-motivated and capable of working independently while following directions.
• Previous experience with financial systems or FC AR processes is a plus.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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