Job Information
Wabtec Corporation Engineer - Field Services in Hosur, India
Job Description
Key missions of the position:
Planning and Implementation of all the retrofits/maintenance & overhauling of products at Customer site
Secure product performances by monitoring and implementing the containment actions, troubleshooting etc.
Having regular meetings with customer for the product performance and getting it sign-off on periodic basis as per the contractual requirements
Improve Customer response time
Cost Effectiveness by improving efficiency during warranty intervention, preventive and corrective maintenance, overhauling.
Main responsibilities:
Deliver warranty services from delivery of the product to the end of warranty period
Support during the commissioning of the Product/System on train and Locomotive
Analyse support request and work in collaboration with other train systems (propulsion, TCMS etx) support team at command centre
Log/record the support requests with details of information shared and actions advised
Follow-up on the actions advised and status of the issue
Initiating, recording, managing and resolving issues and escalating when needed to the Senior Management, as requested.
Participate in customer meetings
Improve Customer response time
Execute all Field scheduled operations (retrofit, overhaul, maintenance etc.) in order to meet FT objectives and Customer requirements
Provide support to Engineering & Quality team for effective problem solving
Ensure availability and use of special tools for Warranty & Customer support
Ensure feedback of field experience at all stages to improve reliability of the products
Challenge Customer’s claim and establish authenticity of customer warranty claim
Responsible of EHS (Environment, Health and Safety) organization & deployment
Periodic reporting of the open points of Customer and follow ups till the action is closed.
Ready to travel minimum 50% of the time
Education
- Bachelor’s degree in Mechanical/Electrical/Electronics
Professional Experience
- Should have minimum 5 years of experience as services engineer
Key Competences
Excellent coordination, documentation, and communication skills
Strong analytical skills, Flexible attitude to work in a changing environment, Presentation skills,
Should have a good technical understanding of electrical and pneumatic products/ circuits. Relevant rolling stock experience is preferable
IT literate and fully conversant with all Microsoft Office applications
Languages
- English, Hindi, Regional language is an added advantage
Additional Information
What could you accomplish in a place that puts People First?
At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.
If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
Who are we?
Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.
Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.
Culture powers us and the possibilities.
We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.
We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.
Need accommodation? Just let us know - we’ve got you.