Job Information
Crescent Hotels and Resorts Waterfront Restaurant Assistant Manager in Horseshoe Bay, Texas
Description
Waterfront Restaurant Assistant Manager | The Waterfront Bar & Grill
Location: Horseshoe Bay Resort – Lake LBJ Shoreline Employment Type: Full-Time, On-Site
Lead the Lake Life at Its Finest
At The Waterfront Bar & Grill—one of the resort’s most iconic dining destinations—you’ll find stunning lake views, live music, and a vibrant atmosphere that our Members and guests return to again and again. We are seeking a polished, high‑energy Restaurant Assistant Manager to help lead this dynamic outlet.
This role is ideal for a hospitality professional who thrives in a fast‑paced environment, enjoys developing teams, and is committed to delivering exceptional guest experiences. You will blend elevated service standards with the relaxed charm of a lakefront setting, ensuring every visit feels memorable.
Your Impact: Operations, Leadership, and Guest Experience
As the Assistant Manager, you will oversee daily operations and ensure that every meal period runs seamlessly—from the quality of the food and beverage service to the overall guest experience.
Key Responsibilities
Service Excellence
Deliver and uphold 4‑Diamond service standards.
Ensure every guest interaction reflects professionalism, warmth, and attention to detail.
Team Development
Recruit, train, and coach associates and supervisors.
Update training materials and lead ongoing development sessions.
Foster a culture of accountability, teamwork, and continuous improvement.
Operational Management
Oversee scheduling, payroll, inventory, and ordering.
Maintain accurate administrative records and ensure operational efficiency.
Support grill operations, bar service, and beverage cart logistics.
Revenue & Performance
Identify opportunities to increase sales and enhance profitability.
Monitor performance metrics and adjust strategies as needed.
Culture & Standards
Maintain a professional, welcoming environment for both guests and staff.
Address guest concerns with sound judgment and composure.
Enforce company policies, safety protocols, and health department standards.
What You Bring
Experience
Minimum of 3 years as a Restaurant Assistant Manager, ideally in an upscale or high‑volume environment.
Experience overseeing multiple outlets is highly valued.
Skills & Knowledge
Strong understanding of food preparation, bar operations, and service standards.
Proficiency in computer systems; ability to type 40+ WPM.
Familiarity with Agilysys is a significant advantage.
Professionalism
Neat, well‑groomed appearance consistent with a luxury resort environment.
Excellent communication and multitasking abilities.
Requirements
Must be 18+ (21+ if driving resort vehicles).
Valid TABC and Food Handler certifications.
Valid driver’s license with a satisfactory MVR.
Ability to walk, climb stairs, and lift up to 25 lbs.
Perks of the Resort Life
At Horseshoe Bay Resort, we invest in our leaders and support their long‑term success.
Resort Benefits
Subsidized associate housing and shuttle service
Golf and amenity privileges*
Weekly meal subsidies
Discounts at resort dining and retail outlets
Travel discounts at 100+ Crescent Hotels & Resorts properties nationwide
Comprehensive Insurance & Financial Benefits
Medical, Dental, and Vision insurance
401(k) with employer match
Short‑ and Long‑Term Disability
Major Illness and Accident insurance
Access to the Associate Relief Fund
*Privileges vary based on occupancy and business levels
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.