Job Information
Crescent Hotels and Resorts Pastry Sous Chef in Horseshoe Bay, Texas
Description
Pastry Sous Chef
Department: Food & Beverage – Kitchen
Location: Resort-Wide
FLSA Status: Exempt
Reports To: Executive Pastry Chef, Executive Chef
Supervises: Pastry Prep Associates
Work Schedule:
Full-Time (30+ hours/week) or Part-Time (<30 hours/week); schedules adjusted based on business levels
Position Summary
The Pastry Sous Chef demonstrates creative baking and decorating expertise while actively leading pastry operations across the resort. This role supports the Executive Pastry Chef by personally preparing high-quality pastries and desserts while supervising, training, and developing the pastry team. The Pastry Sous Chef is responsible for maintaining culinary excellence, food safety, sanitation standards, and budgetary controls, while continuously improving guest and associate satisfaction.
Key Responsibilities
Prepare and present high-quality pastries and desserts with consistent flavor, appearance, and portioning
Recognize and uphold standards for superior product quality and presentation
Ensure proper food handling, preparation, storage, and temperature control
Support purchasing, receiving, inventory control, and waste management procedures
Supervise pastry shift operations in compliance with all Food & Beverage policies and procedures
Train and mentor pastry associates in foundational and advanced pastry techniques and plate presentation
Lead by example, setting a positive and professional tone for guest and associate interactions
Ensure compliance with all local, state, and federal regulations, including OSHA and Health Department standards
Enforce sanitation, safety, and loss prevention policies to prevent accidents and control costs
Monitor staffing levels to meet operational, service, and financial objectives
Participate in scheduling, performance evaluations, coaching, and disciplinary processes in accordance with SOPs and LSOPs
Maintain open communication and collaborative working relationships within the culinary team
Assist with interviewing and hiring of pastry associates as needed
Purchase supplies and manage inventories within established budget guidelines
Participate in relevant operational meetings, including daily stand-ups, BEOs, pre-cons, forecasts, and departmental meetings
Lead shifts while personally preparing desserts and executing production requests
Supervise and coordinate pastry staff during food preparation and service
Inspect raw and finished food products to ensure quality standards are met
Assist with plated dessert presentation and decorative food displays
Promote continuous improvement with a strong focus on guest satisfaction
Employment Standards & Competencies
Demonstrated leadership with strong communication and interpersonal skills
Proven ability to coach, mentor, and develop culinary associates
Strong organizational, planning, and prioritization skills
Ability to manage daily kitchen operations while meeting quality and financial goals
Creative problem-solving and decision-making skills
Commitment to exceeding guest expectations through culinary excellence
Ability to model professional behavior and maintain productivity levels
Education, Experience & Certifications
One of the following is required:
High school diploma or GED with four (4) years of culinary, food and beverage, or related professional experience OR
Two-year degree from an accredited college or university in Culinary Arts, Hotel & Restaurant Management, or a related field with two (2) years of relevant experience
Additional Requirements:
Minimum age of 18
Food Handler’s Certificate (required)
OSHA Hazard Communication Standard training and certification (encouraged)
Physical & Mental Requirements
The physical demands described below are representative of those required to perform the essential functions of this role:
Ability to stand for extended periods and perform physically demanding culinary tasks
Frequently lift, move, and carry up to 50 pounds
Maintain a clean, safe, and environmentally responsible work environment
Adhere to all company safety and security policies
Promptly report accidents, injuries, maintenance needs, or unsafe conditions
Demonstrate strong problem-solving capabilities
Maintain positive working relationships and contribute to a team-oriented environment
Benefits & Associate Perks
Full-Time Associates Are Eligible For:
Medical, Dental, and Vision Insurance
Paid vacation and paid holidays
401(k) retirement plan with employer match
Short- and long-term disability coverage
Critical Illness and Accident Insurance
Associate Relief Fund
Additional Associate Benefits:
Subsidized associate housing and shuttle service
Weekly meal subsidies
Limited access to select resort amenities, including golf*
Retail and dining discounts at Horseshoe Bay Resort
Exclusive discounts at over 100 Crescent Hotels & Resorts properties nationwide
*Amenity privileges are based on occupancy and business levels.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.