Job Information
TEKsystems Customer Service Specialist in Honolulu, Hawaii
We are seeking a Customer Service Representative for a short‑term opportunity supporting a Mortgage Service Center. This role is ideal for candidates interested in gaining hands‑on exposure and learning more about mortgage servicing and operations. The position focuses on handling inbound customer calls, processing account updates, and completing administrative tasks in a fast‑paced, customer‑focused environment. If you are interested, please apply and one of our recruiters will reach out to you
Responsibilities
Respond to general customer inquiries related to mortgage accounts
Update internal systems for auto‑pay enrollments, name changes, and address changes
Process and track returned mail accurately
Ensure customer information is documented correctly and handled in a timely manner
Follow established procedures, compliance standards, and quality guidelines
Provide excellent customer service while maintaining attention to detail and accuracy
Qualifications
High school diploma or equivalent required
Interest in learning about mortgage servicing and financial operations
Prior customer service or call center experience preferred
Strong verbal communication skills and phone professionalism
Detail‑oriented with accurate data entry skills
Basic computer skills and ability to navigate internal systems
Ability to work independently and manage multiple tasks
Job Type & Location
This is a Contract position based out of Honolulu, HI.
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Honolulu,HI.
Application Deadline
This position is anticipated to close on Apr 25, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.