Job Information
IBM TLS Renewal Sales Specialist in Hong Kong, Hong Kong
Introduction
At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.
Your role and responsibilities
As a TLS R&E Sales Specialist, you will be responsible for driving net new sales, renewals, cross-sell, and upsell of TLS offerings, including Logo, MVS, and Expert Care services. You will partner with clients and business partners to co-create solutions that address clients' business needs and drive client innovation. Your primary responsibilities will include:
• Drive Sales Growth: Develop and execute sales strategies to achieve net new sales, renewals, cross-sell, and upsell targets for TLS offerings in assigned territories.
• Partner with Clients: Collaborate with clients and business partners to understand their business needs and co-create solutions that drive client innovation and value.
• Territory Management: Own and manage specific territories, driving value to clients and delivering results.
• Solution Delivery: Deliver TLS offerings, including Logo, MVS, and Expert Care services, to meet client needs and drive business outcomes.
• Client Relationship Building: Build and maintain strong relationships with clients and business partners to drive long-term growth and success.
Required technical and professional expertise
• Exposure to Sales Strategies: Experience working with sales strategies to achieve sales targets, including developing and executing plans to drive net new sales, renewals, cross-sell, and upsell.
• Understanding of Client Needs: Exposure to collaborating with clients and business partners to understand their business needs and co-create solutions that drive client innovation and value.
• Territory Management Experience: Experience working with territory management, including owning and managing specific territories to drive value to clients and deliver results.
• Familiarity with Solution Delivery: Exposure to delivering solutions, including TLS offerings such as Logo, MVS, and Expert Care services, to meet client needs and drive business outcomes.
• Client Relationship Building Experience: Experience building and maintaining strong relationships with clients and business partners to drive long-term growth and success.
Preferred technical and professional experience
• Familiarity with Industry Trends: Exposure to industry trends and market analysis to inform sales strategies and stay ahead of competitors.
• Knowledge of Emerging Technologies: Exposure to emerging technologies and innovations in TLS offerings, including Logo, MVS, and Expert Care services.
• Understanding of Business Operations: Exposure to business operations and processes to better understand client needs and develop effective solutions.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.