Job Information
Manulife Director: Strategy, Implementation and Innovation in Hong Kong, Hong Kong
The Director, Business Unit Strategy & Operations is a strategic partner to the leadership team of Asia, responsible for driving operational excellence, aligning key priorities, and executing cross-functional initiatives. This role is ideal for someone with a consulting, business strategy, or operations background who thrives in a fast-paced, collaborative environment.
Position Responsibilities:
Strategic Execution & Support
Partner with the COO and the Asia leadership teams to drive the business unit’s strategic priorities and ensure execution of key initiatives.
Prepare materials for executive updates, leadership team meetings, and business reviews, including developing clear and compelling presentations and dashboards.
Business Planning & Operations
Lead the annual business planning and quarterly business review processes in partnership with the Leadership team.
Monitor key metrics and ensure alignment across departments to achieve BU goals.
Project & Program Management
Manage and track cross-functional projects, ensuring stakeholders are aligned and deliverables are met on time.
Serve as the point of contact for BU-wide initiatives and ensure project owners have the support needed to succeed.
Leadership Team Enablement
Facilitate leadership team meetings, including agenda planning, documentation, and follow-ups.
Act as a thought partner to the COO and leadership on business insights, process improvements, and team effectiveness.
Communication & Change Management
Craft internal communications and change management plans for key initiatives and organizational updates.
Help promote a culture of transparency, accountability, and performance.
Required Qualifications:
5-10 years of progressive experience in a mix of roles across sales, business operations, commercial strategy, or general management; management consulting experience is a plus but not required.
Proven track record of driving results in a hands-on business role (e.g., managing a team, leading a sales region, launching a product, or owning a P&L).
Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights.
Excellent communication and executive presence; comfortable creating and presenting materials for senior leadership.
Demonstrated experience managing cross-functional projects and aligning stakeholders toward a common goal.
Comfortable working in fast-paced, ambiguous environments with shifting priorities.
Bachelor’s degree required; MBA or relevant graduate degree preferred.
Key Success Factors:
Proven track record in driving process improvements and leveraging technology to enhance operational efficiency.
Strategic thinker with a hands-on approach and a commitment to operational excellence.
Ability to navigate cultural and regulatory nuances in Asia while aligning with global standards.
Effective management of vendor relationships to ensure operational resilience and service quality.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
Acerca de Manulife y John Hancock
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
Manulife es un empleador que ofrece igualdad de oportunidades
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .
Modalidades de Trabajo
Híbrido