Job Information
Waseyabek Development Company Night Shift Dock Supervisor in Holland, Michigan
Night Shift Dock Supervisor
POSITION SUMMARY
The Dock Supervisor oversees daily dock operations to ensure the efficient, safe, and accurate handling of inbound and outbound freight. The role is responsible for leading dock staff, maintaining adherence to company standards, coordination with dispatch, and ensuring that freight flows smoothly through the facility.
ESSENTIAL FUNCTIONS
- Serve as a great example of the Zip Culture by understanding, and consistently following, and maintaining the policies and procedures of Zip Xpress
- Must demonstrate being discrete, prompt, and professional
- Follow instructions/guidance of upper management regardless of personal opinions or beliefs
- Demonstrate the ability to be discrete, prompt and professional
- Lead, guide, and direct dock employees
- Monitor personnel performance
- Supervise an efficient, clean, and safe LTL operation, including dock planning and scheduling
- Enforce compliance with company policies, safety rules, and government regulations
- Participate in hiring processes
- Assist in training new hires
- Assist in coding freight bills
- Directing yard moves and switcher operation
- Overseeing the unloading of trailers
- Observe incoming freight, identify re-class, re-weigh, or volume opportunities
- Observing and assisting dock workers in the loading of outbound trailers
- Assisting with load planning
- Adding revenue to delivery tickets
- Determining footage on direct deliveries
- Determining footage on partner tags
- Any other task as requested by management
MINIMUM QUALIFICATIONS
- Must be able to support the Zip Xpress culture with a focus on teamwork and a commitment to service
- Excellent verbal and written communication skills
- Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
- US Citizenship required
- Strong understanding of the LTL trucking industry and basic paperwork flow
- 2+ years of progressive experience in a Transportation & Transportation Dock/Warehousing role or a similar role
- 2+ years of experience acting as a supervisor or experience
- 2 years of experience operating a hi-lo forklift
- Proficiency in Microsoft office
PREFERRED QUALIFICATIONS
- Experience utilizing a transportation management system/software
- Experience following OSHA, DOT, FMCSA, and HR best practices
COMMUNICATION
- Effectively and regularly communicate with the Zip Xpress Leadership, Office Personnel, CDL Operators, and Warehouse Staff
PHYSICAL REQUIREMENTS
Lift up to 50lbs occasionally
Stand/walk/sit for up to 12 hours per day
Bend and Twist occasionally
Reach/work above shoulders occasionally
Fine manipulations frequently
Gross manipulation frequently
Push/pull occasionally
Seate