Job Information
Panasonic North America Sales Support Specialist II in Hoffman Estates, Illinois
Overview
The Sales Support Specialist II position will assist the sales team in growing sales and increasing alignment between the SMT sales organization and main office resources. They will support the Regional Sales Managers in the field by providing product information, pricing, profit analysis for quotation. Also assisting RSMs with sales support activities such as sales history, order tracking, order spec input and communication with factories on special and unique needs case by case basis.
At Panasonic Connect, we connect the power of people and technology to change work, advance society and help connect to tomorrow. Empathy, results, relentlessness and teamwork are the foundations of the Panasonic Connect Culture. Our mission is to elevate the employee experience by empowering individuals to use their voice and have a positive impact on our business.
Responsibilities
Research/Maintenance of Sales related data
- Monitor/maintain NEXUS system data periodically for each RSM to ensure internal forecast and provide report to factory sales group for their forecast as streamline process.
Sales Support
Support various type of equipment sales related requests from Regional Sales Managers including - Cost and GP analysis information, SAP quotations, Product information, Order history, Delivery status, etc.
Maintain all equipment order information in shared drive for service, PMO and sales teams.
Communicate factory’s machine sales window contacts for machine spec combination check, solutions and request special spec development when required.
Upon receipt of new purchase order, review PO for accuracy, if necessary, request of revision to obtain valid PO, including payment terms, incoterms, ship to address, etc.
Request finance group for new customer’s SAP account registration including sold-to, ship-to, equipment location, contact person.
Prepare Order Package with complete information and submit to operation group for process.
Conduct support meetings with other groups to assure the sharing of order status information, including order review meeting, request order/shipment status after confirmation of system accuracy for order processing.
Assist Aftermarket sales manager for NEXUS system input and order package for process.
Other Duties
- Support all system changes through knowledge transfer, collaboration, demonstrations, testing new systems when implemented. Make suggestions and implement towards continuous improvement to ensure the team is as efficient as possible.
Education and Experience
BS/BA Degree in industrial business/sales area or equivalent experience preferred.
Minimum 3+ years of experience in a similar role preferred.
Key Competencies
Strong communication skills, excellent interpersonal skills and customer service skills required.
Japanese language for oral and written required for daily communication with overseas contacts.
Advanced Excel skill
Must be proactive and collaborative.
Handle multi-tasks by prioritizing while managing timeframe.
Participate in all required training and development.
Ensure full compliance with all corporate policies, internal controls.
Other Requirements:
- Projects as Assigned.
Benefits & Perks – What’s In It For You
Panasonic is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health. Here’s what you can expect:
Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
Panasonic Retirement Savings & Investment Plan (PRSIP) – 401(k) plan with company matching contributions and immediate vesting.
Paid Time-Off Benefits – Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave.
Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
Health Management and Wellbeing Programs –Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources. Available to eligible employees starting the first day of the month following your start date. Eligibility for each benefit may vary based on employment status, location, and length of service.
We Take Opportunity Seriously:
At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.
The salary range listed below is just one component of Panasonic’s total package. Actual compensation varies depending on the individual’s knowledge, skills, experience, and location. This role may be eligible for discretionary bonuses and incentives. *The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.
We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, send us your application!
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.
Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S.
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Salary Range
$27 - $30 hr + Bonus REQ-154456