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The Senior Operations Maintenance Planner has end‑to‑end accountability for maintenance planning, schedule integrity, and operational readiness for assigned sites or campuses. The role balances preventive maintenance requirements, vendor capacity, site risk posture, and operational constraints to ensure maintenance and drill activities are sequenced and executed safely, consistently, and without undue risk to uptime. The Planner actively challenges inputs, adjusts timing, and escalates risk based on real‑time site conditions—enforcing planning discipline, standardization, and risk‑based prioritization across internal teams and third‑party vendors to identify and support stable, predictable operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Maintenance Planning & Execution

·Ownership of site or multi‑building maintenance calendars, including sequencing and prioritization.

·Authority to approve, defer, or re‑sequence preventive maintenance based on risk, readiness, or site conditions.

·Ownership of all maintenance demands across buildings and systems.

·Accountability for ensuring maintenance execution aligns with uptime protection strategies, not just compliance.

·Ownership of maintenance backlog health, aging, and corrective prioritization.

• Oversight of vendor work schedule and ensuring acceptable timeline to proceed.

• Enforce planning standards, documentation quality, and readiness requirements.

• Holding vendors accountable to schedule adherence, SLA performance, and scope clarity.

• Identifying vendor‑driven risks and escalating or mitigating them proactively.

Spare Parts Governance

• Identify critically based inventory on system risk and long lead supply chain demand.

• Ensuring inventory availability is aligned with planned maintenance and known vulnerabilities.

• Exercising judgment to escalate gaps that create unacceptable execution risk and implement solutions.

• Coordinating replenishment priorities when constraints exist.

Site Drill Planning

• Establishing annual drill calendars aligned to site‑specific risk profiles.

• Determining drill sequencing, scope, and coordination across buildings.

• Ensuring drills are planned to meaningfully test readiness, not simply satisfy requirements and executed.

• Ownership of reporting drill completion and adherence.

• Identifying corrective actions and ensuring closure through disciplined follow‑up.

• Providing leadership with a clear, defensible view of site readiness posture.

BASIC QUALIFICATIONS

• Bachelor’s Degree in Business, Engineering or similar discipline, or equivalent professional experience.

• Three or more years’ of professional experience in data center, mission critical environment, or other maintenance role.

• Ability to travel up to 10%.

PREFERRED QUALIFICATIONS

• Project management experience and/or Project Management Professional (PMP) certifications.

• Prior experience working in mission critical data center environments.

• Experience with the following software tools: ServiceNow, Smartsheet, or other CMMS platforms.

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent written and verbal communication skills.

• Exhibits excellent interpersonal skills with all levels of the organization.

• Strong organization, multi-tasking, and prioritization teamwork skills.

• Strong coordination skills between multiple stakeholders, third-party contractors, consultants and clients.

TOTAL REWARDS

• This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This role is bonus eligible and may be eligible for equity.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

It’s exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure.

And we’d like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

• Roth and Traditional 401(k) matching contributions with immediate vesting

• Every employee is bonus or commission eligible

• Generous PTO, Paid Volunteer Days Plus Floating Holidays

• Stock Purchase Plan (SPP)

• 11 paid Holidays Annually/Holiday compensation when worked

• Pet and Legal Insurance

• Q-Rest Sabbatical Program

• Q-Anniversary Service Award Program

• Parental Leave for primary and secondary caregivers

• Military Benefits Package

• QTS Charitable Matching Gift Program

• QTS Scholarship for Employee Dependents

• QTS Crisis Fund

• Wellness Program

• Tuition Reimbursement Program