Job Information
Robert Half Order Management Specialist in Herndon, Virginia
Description
We are looking for a detail-oriented Order Management Specialist to join a contract assignment supporting order management activities for a three-month engagement. This is a FULLY REMOTE opportuntity and will focus on ensuring customer orders move accurately from quote review through final delivery confirmation. The ideal candidate brings prior experience in post-sales support and order processing, with the ability to manage approvals, maintain compliance, and coordinate efficiently across internal teams. Prior experience with Salesforce is required.
Responsibilities:
Review incoming Purchase Orders for accurate alignment with Quote information (Subscription Term, Products, Prices, Quantities), correct buying/selling entities (End User/Reseller/Distributor/Systems Integrator), EXIM requirements, DPAS ratings, etc.
Manual Order and Order Product creation in SFDC
Cross-functional handoff (communication, data entry) to Fulfillment teams and follow-up to update SFDC fields once fulfilled
Assess non-standard scenarios and manage internal Approvals based on Quote/PO attributes
Document and potentially send Proof of Delivery to Customers
Requirements
• Previous experience in sales support, order management, or a related post-sales operations role.
• Working knowledge of purchase order review, order entry, and quote-to-order validation processes.
• Familiarity with approval routing, approved requisitions, and documentation control practices.
• Experience using Salesforce
• Understanding of contract compliance and contract closeout procedures.
• Strong attention to detail with the ability to manage multiple orders accurately and efficiently.
• Effective communication skills and the ability to collaborate with cross-functional teams in a remote work environment.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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