Job Information
Herkimer County Community College Senior Network Administrator in Herkimer, New York
Location: Herkimer, NY Category: Technicians Posted On: Thu Feb 12 2026 Job Description:
Basic Function: The Senior Network Administrator provides advanced technical leadership and operational support for enterprise network infrastructure across on-premises and cloud environments. The position is responsible for monitoring, administering, and troubleshooting network systems and related services to ensure secure, reliable, and high-performance connectivity aligned with HCCC, SUNY, and ITEC* standards.
Major Responsibilities:
Network Operations and Support: Provide advanced support for enterprise networking systems including switches, firewalls, routers, and cloud networking services. Troubleshoot complex network performance issues and outages. Participate in incident response and critical situation management.
System Maintenance and Lifecycle Management: Maintain and support network infrastructure and associated software across data center and cloud environments. Assist with installations, upgrades, patching, and lifecycle planning.
Strategic and Technical Planning: Participate in technical and strategic planning initiatives. Recommend enhancements to existing systems and contribute to proposals for new network technologies and services.
Documentation and ITSM: Maintain accurate documentation, standard operating procedures, and knowledge base content. Document work effort and service activity within the designated ITSM platform to support service delivery, accountability, and recharge models.
Professional Development and Collaboration: Participate in training, workshops, and SUNY professional development activities. Collaborate with peers, vendors, and campus partners to support enterprise technology objectives.
Job Requirements:
Required Skills and Abilities:
Demonstrated expertise in enterprise network design, deployment, and administration.
Strong troubleshooting and analytical skills.
Familiarity with the OSI model, data center infrastructure, and cloud networking platforms.
Effective written, verbal, and interpersonal communication skills.
Minimum Experience and Educational Background:
Bachelor's degree in Computer Information Systems or a related field, or an equivalent combination of education and experience.
Demonstrated experience managing enterprise network environments.
Ability to support 24x7 operations as required.
Preferred Experience:
Experience in higher education or large enterprise environments.
Familiarity with WAN technologies, BGP, security infrastructure, VPNs, and automation.
Experience with vendor platforms such as Cisco, Fortinet, Dell, Aruba, and major cloud providers.
Additional Information:
The employer of record for this position is SUNY ITEC. The role is embedded on site at HCCC to support campus technology needs while remaining fully integrated within the broader SUNY information technology ecosystem. Established in 1988, SUNY ITEC has evolved from a centralized SUNY Help Desk to a comprehensive, university-wide IT managed services organization serving more than 50 SUNY campuses. Operating as a self-sustaining SUNY department, ITEC delivers secure, stable, predictable, and cost-effective information technology services across the system. ITEC provides deep expertise in system administration, networking, database administration, storage, virtualization, project management, and service management, and plays a critical role in SUNY's shared infrastructure, enterprise service delivery, contract negotiations, and ongoing technology modernization. By joining ITEC, the selected candidate becomes part of a systemwide team while serving as a key, embedded IT leader and resource for HCCC.
ITEC Salary Range: $57,151 - $108,003