Job Information
Herkimer County Community College Director of Residence Life in Herkimer, New York
Location: Herkimer, NY Category: Herkimer College Housing Corporation Job Type: Full-time Posted On: Fri Apr 3 2026 Job Description:
The Director of Residence Life provides leadership and oversight for College residential communities, including College Hill Apartments, Campus Meadows Apartments, and Reservoir Run Apartments. The Director is responsible for residential education, housing operations, occupancy management, student conduct, safety coordination, and staff supervision to ensure a safe, inclusive, and student-centered living environment that supports retention and academic success.
The Director serves on the Student Affairs leadership team and collaborates closely with Campus Safety, Facilities, Enrollment Management, Counseling, and senior leadership. The position works in coordination with the HCCC Housing Corporation and provides operational and occupancy reporting as required.
On-campus residency during the fall and spring semesters is required and is considered an essential function of the position to ensure visibility, responsiveness, and effective crisis and emergency management.
Major Responsibilities:
Provide overall leadership and administration of residential communities, integrating student development, accountability, and operational effectiveness.
Oversee housing operations, including assignments, occupancy management, room changes, housing agreements, damages and related administrative processes.
Recruit, train, supervise, and evaluate Resident Assistants and other housing staff; provide ongoing development in crisis response, conflict resolution, and community standards.
Serve as primary conduct officer for residential communities and ensure consistent application of the College Student Code of Conduct and housing policies.
Respond to residential incidents, roommate conflicts, student and family concerns, and critical incidents; participate in and oversee on-call coverage.
Maintain accurate documentation related to conduct, occupancy, safety inspections, and compliance requirements.
Collaborate with Campus Safety and external partners on emergency preparedness and risk management.
Monitor facility conditions and partner with both college and housing facilities on maintenance coordination, safety compliance, and capital improvement planning.
Prepare and present operational, occupancy, and risk management reports to College leadership and the Housing Corporation.
Contribute to enrollment and retention efforts through effective occupancy planning, customer service, and community engagement initiatives organized by the College.
Perform other duties as assigned.
Job Requirements:
Required Skills and Abilities:
Knowledge of residential life administration within a public community college environment, including apartment-style housing operations.
Understanding of auxiliary enterprise practices, housing agreements, occupancy forecasting, and board reporting within the campus housing structure.
Ability to administer student conduct processes in a fair, consistent, and legally sound manner.
Strong crisis management and risk mitigation skills, including coordination with Campus Safety and behavioral intervention processes.
Demonstrated supervisory experience, including staff recruitment, training, evaluation, and accountability.
Ability to balance student support with institutional liability and compliance considerations.
Strong written and verbal communication skills, including the ability to prepare formal reports and manage sensitive communications.
Effective collaboration skills within shared governance and cross-functional campus environments.
Organizational and analytical skills sufficient to manage multiple residential sites and competing operational priorities
Minimum Experience and Educational Background:
Bachelor's degree required.
Minimum of three years of progressively responsible professional experience in residential life or housing administration at a college with on-campus housing.
Experience supervising student staff.
Experience managing on-call responsibilities and residential crisis response.
Experience administering student conduct processes.
Preferred Experience:
Master's degree in higher education, counseling, or a related field.
Five or more years of professional experience in residential life or housing administration.
Experience in a community college setting, particularly with apartment-style or multi-site housing.
Experience working with a housing corporation, auxiliary services board, or affiliated nonprofit entity.
Experience with budget oversight, revenue projections, and occupancy forecasting.
Experience participating in capital planning, facilities coordination, or enrollment strategy initiatives.
Demonstrated record of strengthening residential retention, policy compliance, and student satisfaction.
Additional Information:
Salary Range: $55,000 - $65,000