Job Information
IBM Delivery Consultant - Apptio (IT Finance) in Heredia, Costa Rica
Introduction
At IBM Software, we transform client challenges into solutions. Building the world’s leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You’ll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM’s product and technology landscape. Here, you’ll have the tools and opportunities to advance your career while creating software that changes the world.
Your role and responsibilities
As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Software , a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges.
Required technical and professional expertise
Cloud/FinOps experience: Has strong understanding of applying cloud technologies to a business and is attuned to the shifts in architecture occurring in the industry solutions.
Experience in a technical consultant, product specialist or technical analyst role for medium to large-scale business software implementation projects
Understands and communicates change management processes and methodologies to lead discussions around adoption strategies.
Customer Focus - Dedicated to meeting the expectations and requirements of customers.
Strong to expert skills in data analysis/manipulation and can leverage API and other tooling to develop creative solutions.
Hands-on experience, knowledge and application with relational databases and data modeling.
Ability to quickly comprehend complex spreadsheets/data to streamline the underlying processes into the Cloud solution and quickly detecting and resolving data-related issues; versed in formulaic logic.
Portuguese knowledge is a must (mid to advanced level)
Preferred technical and professional experience
Microservices (Kubernetes, ROSA, OpenShift) — Knowledge
CI/CD pipelines — Knowledge
REST APIs (Strong to expert skills in data analysis/manipulation and can leverage API and other tooling to develop creative solutions) - Experienced
Infrastructure as Code (Terraform / Ansible) — Knowledge
Cloud services deployment & configuration (AWS / IBM Cloud) — Knowledge
Database / Data Analysis -SQL or other relational (Hands on experience, knowledge and application with relational databases and data modeling.
Ability to quickly comprehend complex spreadsheets/data to streamline the underlying processes into the Cloud solution and quickly detecting and resolving data-related issues; versed in formulaic logic) — Experienced
AWS Certified Cloud Practitioner or higher
Microsoft Certified: Azure Fundamentals or higher.
Associate Google Cloud Certified or higher.
FinOps Certified Practitioner or higher.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.