Job Information
Danfoss Customer Success Engineer in Helsinki, Finland
Customer Success Engineer
Req ID: 47989
Job Location (Short): Helsinki, FIN
Employment Type: Full Time
Segment: Danfoss Climate Solutions Segment
Job Category: Supply Chain and Operations
Work Location Type: On-site
The Impact You'll Make
As a Customer Success Engineer in our Leanheat team, you’ll turn that vision into reality — ensuring our solutions are deployed seamlessly and deliver measurable improvements for our customers.
You’ll make a real impact by working on innovative projects that cut energy consumption, enhance comfort, and advance sustainability goals. Join a team that’s shaping the future of smart building technology.
In this role, you’ll bridge technical expertise and customer success — collaborating with clients and internal teams to keep every Leanheat site performing at its best. From fine tuning systems to rolling out new features, your work will help create a greener, more efficient world.
What You’ll Be Doing
Manage customer accounts and orders , prepare reports and quotes, and support meetings and contracts in collaboration with sales and operations teams
Optimize site performance by monitoring KPIs, troubleshooting issues, and managing alerts to ensure smooth operation
Deploy complex installations and provide technical support during sales and operational phases
Contribute to product and process improvements , including tooling, AI integration, and new feature rollouts in partnership with R&D
Deliver training and share knowledge to ensure best practices are followed across the team and with customers
What We're Looking For
Technical background in engineering, building automation, energy systems, or similar — or a strong understanding of Danfoss and Leanheat solutions gained through internal experience
Strong customer management skills with the ability to build lasting relationships
Experience in site optimization, troubleshooting, and technical deployments
Ability to work collaboratively across functions and communicate clearly with both technical and non technical stakeholders
Interest in energy efficiency, smart building technology, and sustainability
Fluent in English; other languages are an advantage.
Please note this role is offered as a 12‑month contract, with the opportunity for extension based on project needs.
What You'll Get from Us
We promote from within and support your learning with mentoring, training, and access to global opportunities.
You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us
We strive to create an inclusive work environment where people of all backgrounds are respected and valued for who they are.
You’ll receive benefits like annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about -we think they’re great.
Ready to Make a Difference?
If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
For further information about the position , please contact our Global Head of Business Development Kimmo Ruotoistenmaki on +358 0403528898
For information about the recruitment process , please contact Talent Acquisition Partner, Gerd Veierskov, +45 30571882
#LI-GV2 #LI-Onsite
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
Information at a Glance
Apply now
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.
Apply now