Job Information
The Hartford Sr. Agile Product Owner - GyroScope in Hartford, Connecticut
Sr Agile Product Owner - BA07FE
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
Key Responsibilities
Lead product execution for two or more Agile teams
Independently own and manage the team-level product backlog for GyroScope, ensuring work is clearly defined, prioritized, and aligned to Program and Enterprise objectives
Translate business needs into well-defined features, user stories, and acceptance criteria that support claims processing, integrations, and regulatory requirements
Partner with APMs, Engineering Leads, Business Analysts, QA, and Scrum Masters to drive refinement, sprint planning, and delivery
Serve as a primary liaison between Claims business stakeholders, Production Support/Run teams, and technology partners
Participate actively in PI Planning, Sprint Reviews, System Demos, and Inspect & Adapt events
Provide perspective on portfolio vision and roadmap and articulate that vision to the agile teams ensuring they have a clear understanding
Accountable for the health, readiness and prioritization of the team backlog
Lead, coach, mentor and assist other agile team members when necessary and ensure the team breaks down, prioritizes and completes work from agile team product backlog and in adherence to acceptance criteria
Balance new feature delivery with production stability, operational hygiene, and defect management
Ensure solutions support security, data governance, and compliance standards within GyroScope
Leverage metrics and feedback to continuously improve product outcomes and team effectiveness
Required Qualifications
7+ years of experience as an Agile Product Owner, Product Manager, or Business Systems leadership roles
Strong experience working in Agile / SAFe environments, preferably within large-scale enterprise platforms
Proven ability to manage complex backlogs supporting integrations, workflows, and operational systems
Experience partnering with Claims, Operations, or Insurance business stakeholders
Excellent communication skills with the ability to influence across technical and non-technical audiences
Comfort operating in a fast-paced, production-critical environment
Strong critical thinking and problem-solving skills and ability to connect the dots and solve business problems
Acts as a coach and mentor to developing APOs within the portfolio while contributing thought leadership and best practices to the Agile Product Management community of practice.
Demonstrates working knowledge of Microsoft Copilot and other AI tools, leveraging them to improve product delivery and decision-making.
Preferred Qualifications
Experience with claims systems and process
Familiarity with platforms involving policy, claims, payments, reserves, recoveries, vendors, and regulatory reporting
Prior experience supporting or leading work within a SAFe ART
Strong understanding of production support models, incident triage, and operational governance
Why Join GyroScope
Be part of a high-visibility, strategic platform modernizing Claims across Global Specialty
Work alongside experienced Product, Engineering, and Business leaders in a highly collaborative ART
Influence both near-term delivery and long-term product direction
Balance innovation with operational excellence in a system that truly matters to the business
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$116,000 - $174,000
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age