OneMain Financial Jobs

Description WHO WE AREAVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.WHAT YOU'LL DOWe are seeking an experienced AV Technician with a strong background supporting C-Suite executives and senior leadership. This role provides end-to-end meeting support for onsite, hybrid, and virtual meetings, ensuring a seamless, high-touch client experience from scheduling through execution. The ideal candidate is calm under pressure, highly professional, and technically strong across modern collaboration platforms and conferenceroomAV systems.The position also delivers webcasting scheduling and support services across multiple regions, with a strong focus on operational excellence, documentation, and SLA compliance. Day-To-Day Responsibilities: * Provide start-up and dedicatedend-to-end supportforon-site, hybrid, virtual, and webcasting events, including high-visibility meetings forC-Suite and senior leadership. * Support end users in the operation ofAV systems and collaboration technologies, including directassistanceand training as needed. * Create, schedule, and managewebcasting/live broadcast events * Coordinate with internal teams, service providers, and webcasting vendors to gather requirements, align resources, troubleshoot issues, escalate as needed, and ensure servicesoperatewithinSLAexpectations. * Perform regular conference room checks, certifications, andpreventative maintenancetoestablishedstandards, including basic troubleshooting and fault isolation, break fix, software updates, andcomponentreplacement and reinstallation tasks (for example: projector lamps and filter cleaning). * Complete administrative and operational tasks includingservice ticketing, request and incident updates, maintenance tracking, and documentationin accordance withSOPsand customer safety and procedural guidelines. * Maintain and improve service documentation, coordinate updates to end-user tools and interfaces,participatein resolver team calls, and provide periodic and ad hoc reporting for supported services. Items to Consider: * AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. * This position will generally work on customer sites and may deal with a construction site type of work environment. WHAT WE'RE LOOKING FOR Must-Haves: * Proven experience as an AV Technician or similar role supporting enterprise meeting environments. Strong understanding of AV fundamentals: signal flow, conferencing audio best practices, camera framing, lighting basics, and troubleshootingmethodology. * Demonstrated experience providingdirect support for C-Suite and executive stakeholders(high-visibility, time-sensitive meetings). * Strong working knowledge of industry collaboration tools (for example: Microsoft Teams, Zoom, Webex) includingmeeting scheduling, configuration, and live support. * Excellent customer service, communication, and professionalism; able to interact confidently with senior leadership and their support teams. * Ability to prioritize multiple requests and remain composed in fast-paced environments. * Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standard * Minimum of a High School Diploma or equivalent * Must be flexible to work after hours and weekends when required * Ability to regularly climb and work from ladders, lifting equipment, tools and materials Nice-To-Haves: * Experience supportingCiscoand Lenovo Microsoft Teams Rooms and CiscoWebexhardware andtechnology * ExperiencesupportingCollaboration tools such asMicrosoft Teams, Global Meet,Teams Live Event, Polling/Survey Technology * 3+YearsExperiencesupporting executive/C-SuiteLevelassociates * Experienced with fully integrated AV environments, advanced control platforms, and corporate conference room technology standards * Proven success supporting offsite events with portable AV systems, including onsite setup, operation, and high quality audio/video capture * ServiceNowticketing experience and comfTo view the full job description, click hereApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjc4OTc3LjEwNDEyQGF2aXNwbGNvbXAuYXBsaXRyYWsuY29t