Job Information
Kuehne+Nagel Air Logistics Intern - Operational Care (1 year) in Hanoi, Vietnam
It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
You will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence.
How you create impact
You will be enabling transport activities by executing bookings, entering orders + generating all required export/import documentation while liaising with our Customer Care Teams (CCL) + Revenue Care (RCC) teams to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements.
To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
To monitor + report on the operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
To create files for consolidation (Export) or de-consolidation (Import).
To review + ensure alignment of shipping instructions including clarifying any deviations or conflicts while taking country regulations, export/import compliance, rate + routing information into consideration
To accurately submit/issue all required documentation within 24 hours of departure in a timely manner.
To ensure departure + arrival confirmations (or deviations v. scheduled) are shared with CCLs.
To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs + RCC.
To support + resolve claims + disputes.
What we would like you to bring
Last year student in International Business/ Supply Chain/ Logistics, who can take full time internship for 12 months.
Basic knowledge in International Freight Forwarding and import – export process.
Willing to learn, can-do-attitude, responsible, careful, customer-oriented.
Good at communication, problem solving, time and job management skills.
Good command of English.
What's in it for you
Conditions: attractive compensation & benefits.
Equipment & working environment: laptop and company modern working facilities,...
Perspective: Training offers for professional and personal development.
Teamwork: familiar working atmosphere, various team and company events,...
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.