Job Information
Manulife Bilingual, Sponsor Support Specialist in Halifax, Nova Scotia
Contribute to the achievement of line of business goals and objectives by providing professional expertise and direction to plan sponsors, intermediaries, consulting actuaries, client auditors and internal partners on reporting of Annual Information Return (AIR), Audit Reports and other related reports pertaining to registered pension plans (DC, DB, IPP, etc.) and other group savings programs ranging from simple to complex in nature.
Provide Total Customer Satisfaction by meeting quality and service standards required to achieve line of business goals, objectives, and key results.
Position Responsibilities:
• Provides knowledge and expertise for the preparation of reports required by government authorities and pertaining to registered pension plans (DC, DB, IPP, etc.) and other group savings programs ranging from simple to complex in nature.
• Processes AIR/Audit reports in accordance with the audit & control, legislation, and service level agreement requirements applicable to complex plans.
• Provides the necessary support to plan sponsors, intermediaries, consulting actuaries, client auditors, and government authorities on reporting for complex plans.
• Responds professionally and accurately to requests for information from plan sponsors, intermediaries, consulting actuaries, client auditors, government authorities and internal partners on AIR/FS reports pertaining to registered pension plans (DC, DB, IPP, etc.) and other group savings programs ranging from simple to complex in nature.
• Performs a thorough analysis of the data that support the preparation of AIR/Audit reports for complex plans.
• Ensures that the needs of our clients’ auditors are clearly understood and met in a timely manner.
• Enhances knowledge and expertise, keeping up to date on legislation, business practices, compliance, and administration issues related to registered pension plans (DC, DB, IPP, etc.) and other group savings programs.
• Provides support in the coordination of daily workflow and priorities.
• Participates in process improvement activities and departmental initiatives designed to achieve a higher service level, increase cost efficiencies and productivity (as required).
• Identifies and reports weaknesses and applies financial and operational controls to mitigate risks. Ensures compliance with regulatory requirements and internal policies. Required Qualifications:
• Knowledge of the administration of registered pension plans (DC, DB, IPP, etc.) and other group savings programs.
• Strong knowledge of reporting requirements (AIR/Audit) prescribed by government authorities.
• Strong knowledge of our clients' auditors’ reporting requirements.
• Proficiency in Group Savings and Retirement applications and systems (i.e MPS).
• Strong knowledge of Microsoft Office Suite (mainly Word and Excel).
• Capacity to communicate complex concepts in layman's terms to clients and/or auditors.
• Bilingual.
Preferred Qualifications:
• University education in Administration, Finance, Accounting or Actuarial Science, or equivalent experience in the industry.
When you join our team: • We’ll empower you to learn and grow the career you want. • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. • As part of our global team, we’ll support you in shaping the future you want to see.
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The role being advertised is an existing vacancy.
Giới thiệu về Manulife và John Hancock
Tập đoàn Manulife Financial là nhà cung cấp dịch vụ tài chính quốc tế hàng đầu giúp mọi người quyết định dễ dàng hơn và có cuộc sống vẹn toàn hơn. Để tìm hiểu thêm về chúng tôi, hãy truy cập https://www.manulife.com.vn/ .
Manulife là Nhà sử dụng lao động không phân biệt đối xử
Tại Manulife/John Hancock, chúng tôi luôn đón nhận sự đa dạng. Chúng ta cố gắng thu hút, phát triển và duy trì lực lượng lao động đa dạng tương tự như những khách hàng mà chúng ta phục vụ, đồng thời thúc đẩy một môi trường làm việc hòa nhập, đề cao thế mạnh của từng nền văn hóa và cá nhân. Chúng ta cam kết tuyển dụng, duy trì, thăng tiến và trả lương một cách công bằng. Đồng thời, chúng ta quản lý tất cả các hoạt động và chương trình của mình mà không phân biệt đối xử dựa trên chủng tộc, dòng họ, xuất thân, màu da, nguồn gốc dân tộc, quyền công dân, tôn giáo hoặc tín ngưỡng tôn giáo, đức tin, giới tính (bao gồm phụ nữ mang thai và các tình trạng liên quan đến mang thai), xu hướng tính dục, đặc điểm di truyền, tình trạng cựu chiến binh, bản dạng giới, biểu hiện giới, tuổi tác, tình trạng hôn nhân, tình trạng gia đình, khuyết tật hoặc bất kỳ căn cứ nào khác được pháp luật hiện hành bảo vệ.
Ưu tiên của chúng ta là loại bỏ các rào cản để đem lại cơ hội tiếp cận việc làm bình đẳng. Đại diện Bộ phận Nhân sự sẽ làm việc với những ứng viên có yêu cầu điều chỉnh hợp lý trong quá trình ứng tuyển. Tất cả thông tin được chia sẻ trong quá trình yêu cầu điều chỉnh sẽ được lưu trữ và sử dụng tuân theo pháp luật hiện hành và chính sách của Manulife/John Hancock. Để yêu cầu điều chỉnh hợp lý trong quá trình ứng tuyển, hãy liên hệ với hr@manulife.com .
Referenced Salary Location
Montreal, Quebec
Working Arrangement
Kết hợp
Salary range is expected to be between
$45,900.00 CAD - $76,500.00 CAD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .