Job Information
Amazon Strategic Account Manager, Account Management in Gurugram, India
Description
In this role the Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the sales organisation. She/He will be responsible to develop strong relationships with top sellers in the category and drive improvements in customer facing inputs and achieve category objectives.
Key job responsibilities
Managing the seller relationship by championing the seller’s needs at Amazon. Build strong communication channels at all levels of the seller’s organization, set proper expectations, provide clear status communications, and manage towards a growth plan.
· Managing and driving the growth of the seller’s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.
· Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.
· Work with sellers to improve operational aspects of their business in providing a great consumer experience.
· Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller’s current business and future opportunities. Publish recommendations and action plans based on data.
Basic Qualifications
1+ years of sales experience
Bachelor's degree
Preferred Qualifications
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
Experience defining requirements and using data and metrics to draw business insights
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troublshooting network
Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments
- Willingness to travel as per requirement to meet sellers and drive business objectives
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.