Job Information
United Airlines Senior Analyst - Operations Performance & Analytics in Gurugram, India
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together.
Description
Our Network Operations team works around the clock running United’s global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United’s customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you.
Job overview and responsibilities
The Senior Analyst will support AO/NOC leaders by conducting analyses on various operational drivers and providing data driven business insights. The position requires strong emphasis on statistical concepts, visualization and business analysis to help generate actionable insights. The Senior Analyst will need to have strong technical and analytical background and be able to deliver results with limited supervision. The person must have experience to be able to extract insights from large volumes of data and be able to clearly communicate relevant triggers and recommendations.
Able to translate business requirement/problem into a comprehensive analytical framework using modeling/statistical technique
Apply statistical techniques and relevant concepts to generate actionable insights driving business performance
Prepare presentations for United leadership and external groups
Pro-actively identify problems and opportunities and perform root cause analysis/diagnosis leading to significant business impact
Create and modify daily, weekly, and monthly operational reports and analyses as needed; take ownership of reporting structure and metrics in order to more clearly and effectively communicate relevant information to decision-makers and day-to-day operations employees at headquarters, in field offices, and at airports
Extract and analyze data from relational databases and reporting systems
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.
Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor's degree in Engineering or in a quantitative discipline like Applied Mathematics, Statistics
Knowledge of Python or R
Visually creative, hands-on knowledge and development experience on Tableau/ Spotfire/ PowerBI
Proven analytical and quantitative ability; use data and metrics to validate hypothesis and perform root cause analyses
Strong experience in querying and manipulating relational databases via Teradata SQL Assistant, Oracle SQL Developer, MySQL, Microsoft SQL Server, Microsoft Access
Proficiency in Microsoft Excel and PowerPoint
4+ years analysis experience if bachelor’s degree;
Knowledge of Python or R
Visually creative, hands-on knowledge and development experience on Tableau/ Spotfire/ PowerBI
Proven analytical and quantitative ability; use data and metrics to validate hypothesis and perform root cause analyses
Strong experience in querying and manipulating relational databases via Teradata SQL Assistant, Oracle SQL Developer, MySQL, Microsoft SQL Server, Microsoft Access
Proficiency in Microsoft Excel and PowerPoint
Must be legally authorized to work in India for any employer without sponsorship
Must be fluent in English (written and spoken)
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Bachelor's degree in Engineering or in a quantitative discipline like Applied Mathematics, Statistics
MBA
4+ years analysis experience
MBA
Experience with machine learning, statistical and optimization models
Certified Analytics Professional
Experience with machine learning, statistical and optimization models
Certified Analytics Professional