Job Information
GE Vernova Contract Performance Manager in Gurugram, India
Job Description Summary
Reporting to the Service Director, the Contract Performance Manager (CPM) will work with Customers, GE Service Hub and Site Managers and will be responsible for Operation and Maintenance Agreement contract performance for South Asia, and Thailand. This will include managing customer relationship and communication, driving the performance of planned and unplanned scope in fulfillment of contractual obligations, and being the first point of escalation outside of the wind farm site for contractual interpretation or dispute.
Job Description
Essential Responsibilities
Responsible for managing the fleet performance in relation to contractual obligations.
Financial and contractual performance of portfolio. Leading contract performance reviews with the Hub Managers
Management of risk and opportunities driving risk mitigation and timely realisation of entitlements.
Formulate and drive initiatives with cross functional teams to enhance contractual performance.
Primary ownership for resolution of complex contractual issues or disputes engagement with Customers.
Contract technical / maintenance compliance and service fulfilment strategy
Contractual opportunity development (incl. business development opportunities) and risk identification (incl. risk profiling and mitigations)
Synchronizing Customer and Contract events / demand with internal functions such as Field Service, Sourcing and Engineering
Cash collection, receivables management and concessions administration
Qualifications, Requirements & Experience
At least 4 years’ experience within Wind or other energy or industrial segments
Minimum 12-15 years of experience with multi-year and transactional contract interpretation and management
Parts, Repairs and Service offerings and fulfilment experience
Experience in customer oriented roles
Equipment operations/maintenance/overhaul/upgrade requirements and recommendations
Assessments and mitigation strategies for commercial and fulfilment risk
Desired Characteristics
Wind industry or comparable energy technology experience.
Customer focused: Excellent communication, presentation, and interpersonal skill.
Fluent knowledge of commercial, finance, legal and related regulations, and law.
Proficiency in English and computer application skills.
Exposure to regulators (particularly safety regulators) is desirable
A good teamwork leader in a dynamic, energetic, and complex environment, equipped with quick learning capability and ownership.
Self-motivated and able to work under high pressure
Additional Information
Relocation Assistance Provided: No
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.