Job Information
IHG Sr Analyst Chinese Language BSC in Gurgaon, India
Role Purpose
The role includes the responsibility for Invoice Processing, Payments, Handling customer and business queries, translation of documents, resolving of exceptions as per defined SLA for Corporate, Owned, and Managed hotels.
Key Accountabilities
Support all customer and business queries both in their local and English language.
Ensure timely processing of invoices and payments as per SLA.
Performing activities like resolving exceptions.
Ensuring timely and accurate payment to suppliers through usage of accounting & banking systems.
Translation of documents.
Good understanding of the key policies impacting the process.
Should have sound process Knowledge.
Active participation and support in team & process related projects/initiatives.
Mentoring and coaching of new team members.
Support in seamless audit & comply process activities as per SOX compliance.
Assistance in formulation/updating of SOPs and ensuring compliance to SOP’s and applicable policies related to invoice processing.
Key Skills & Experiences
Education and Experience:
- Degree/Diploma in Language along with Bachelor’s (B.Com) degree or Masters degree in Finance or accounting Preferred , 2+ years of work-related experience. Proficiency in language (Reading, Writing and Speaking)
Technical Skills and Knowledge
- Good knowledge of relevant Systems and applications used in accounting function like PeopleSoft. Conversant with MS Office, Excels, ERP exposure
Other Skills
Communication – Possess good communication skills.
Flexibility – Flexible to work in multiple shifts
Ability to work in cross functional teams
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At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.