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Company description

Publicis Re:Sources is the backbone of Publicis Groupe, the world’s most valuable agency group. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients.

Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 5,000+ employees in over 66 countries. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management.

We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at.

Website https://www.publicisresources.com

Overview

Job Summary:

We are seeking a Specialist to be part of a highly motivated team in a challenging and

rewarding environment. The successful candidate will work as part of a global team and

interface directly with internal clients. We expect candidates to be creative, innovative,

team oriented and have the ability to work in a fast-paced environment.

Providing Level 3 technology support and administration for the IT Infrastructure Network

and Security Operations Team. Technology support will cover network / security

technologies

Responsibilities

Responsibilities:

 Design and implement advanced security solutions using Palo Alto Firewalls in

large enterprise networks.

 Proficiency in driving complex troubleshooting across firewalls, network devices,

and variety of user endpoints.

 Hands on experience in managing security on public cloud(s) [preferably MS

Azure].

 Lead the deployment, configuration, and integration of Palo Alto Firewalls in

diverse network environments.

 Maintain comprehensive documentation of network and network security

architecture and configurations.

 Support Level 2 Help Desk tickets for Network and Security Ops.

 Installing and configuring Check Point firewalls, setting up virtual private

networks (VPNs), and performing routine upgrades.

 Monitor security devices and applications for performance problems and provide

troubleshooting support for clients / end users.

 Working knowledge with the following technologies – Cisco data center class

switches (Nexus9K, 7K, 5K & 2K switches), Cisco Catalyst 4500 Series, Cisco

Catalyst 6500 Series, and Cisco Catalyst 3800 Series switches. Cisco routers,

Bluecoat Packet-shapers, DNS & DHCP Management., Riverbed Solutions

Experience Guidelines:

 Solid understanding and overall 8-10 Years of hands-on experience, at least 4-5

years’ experience with Palo Alto & Check Point firewalls.

 Familiarity and working knowledge with Cisco routers and switches etc.

 Prioritizing tasks and projects across multiple teams and technologies.

 Ability to manage projects, expectations and scope effectively.

 Superior customer service and support skills.

 Outstanding communication skills over the phone, in email and in person.

 Willingness and ability to ramp-up quickly on new technologies and often without

direct training.

Education:

Bachelor’s degree or advanced preferred. Should be Palo Alto & Cisco certified

(preferred but not mandatory). Existing IT support skills and experience commensurate

with position requirements

Qualifications

Education:

Bachelor’s degree or advanced preferred. Should be Palo Alto & Cisco certified

(preferred but not mandatory). Existing IT support skills and experience commensurate

with position requirements