Job Information
JONES LANG LASALLE AMERICAS INC Senior Managing Director, Retail Advisory Services in Grove City, Ohio
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Overview We areseekinga visionary and experiencedSeniorManaging Director, Retail AdvisoryServicesto lead and expand JLL's specialized retail design and advisory services across the Americas region within our Projects & Development Services business. Thisseniorrole combines strategic leadership of a high-growth business with deep retailexpertiseto oversee a portfolio of retail accounts, program managers, and specialized retail advisory teams. The successful candidate will drive business development initiatives across retail sectors while ensuring exceptional delivery of services to retail clients throughout North and South America. This position requires exceptional leadership qualities, proven retail industryexpertise, and a passion for retail client success in an evolving omnichannel marketplace. Key Responsibilities Strategic Business Development & Retail Leadership Develop and execute comprehensive strategic plans to achieve portfolio growth targets, revenue generation, and profitability goals for retail advisory services across the Americas Lead strategic discovery sessions with retail prospects to uncover complex brand and customer experience needs, developing comprehensive solutions for multi-site retail operations Foster a proactive retail-focused sales culture and promote cross-selling opportunities across retail accounts, PDS services, and retail industry verticals Identifykey Americas retail market trends, client needs, and emerging opportunities to position JLL as the premier retail advisory partner Lead high-stakes contract negotiations for Americas retail accounts, including national rollouts, flagship store developments, and brand transformation initiatives Develop and implement retail client retention programs to ensure long-term partnerships with major retail brands and maximize lifetime value Financial Performance & Portfolio Management Monitor financial performance metrics across the retail portfolio, driving accountability andidentifyingareas for improvement Develop retail ROI models, store performance metrics, and complex retail pricing strategies Prepare and present quarterly business reviews and performance reports to senior leadership, providing insights and strategic recommendations Establish andmonitorkey performance indicators aligned with Americas retail business goals and retail market metrics Team Leadership & People Development Build, lead, and develop high-performing teams of program managers, project managers, and retail specialists, setting clear expectations and providing guidance for success Mentor and develop retail business development professionals across the Americas through retail-specific coaching, skills building, and performance management Promote a collaborative and inclusive work environment that fosters teamwork, retail innovation, and excellence Conduct performance evaluations andidentifytraining and development needs to enhance retail-specific team capabilities Proactively recruit retail talent and upskill existing talent to ensure technical and leadership capabilities for retail client retention and service delivery Client Relationship Management &Retail AdvisoryExcellence Develop andmaintainstrong relationships with key retail clien