OneMain Financial Jobs

Company Description Williams Lea by RRD is a global business support services company with a strong legacy-over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world-especially within legal, financial, and professional services industries. We're a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it's supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we're the behind-the-scenes team making everything run smoothly Job Description (* denotes an "essential function") *Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge) *Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc. *Complex calendar and meeting coordination including ability to make decisions on behalf of supported professional *Complex travel bookings including ability to accurately plan multi-leg international trips *Communicate and/or respond in effective and professional manner on behalf of supported professional *Utilize appropriate logs and/or tracking software for all administrative support work *Ensure that job tickets are properly filled out before beginning work *Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle *Communicate with team members, lead, supervisor or client supervisor or client on job or deadline issues *Meet contracted deadlines for accepting, completing, and delivering all work *Troubleshoot basic equipment problems *Assist in developing training plans and process maps for the administrative operation *Deliver training plans to a team of Admins *Serve as a subject matter expert and resource for junior employees *Interact with clients in person, over thephone, viavideoor electronically in a professional and knowledgeable manner Prioritize workflow and efficiently multi-task Performs Quality Assurance on own work and work of others Answer telephone, emails, and place service calls when needed Use equipment and supplies in a cost-efficient manner Help to foster a proactive environment of continuous service enhancement and relationship building with the client Adhere to Williams Lea policies in addition to client site policies Working conditions Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site. Ability to work overtime as needed. Work is performed in a professional work environment and/or work from home setting. Business casual and/or professional attire required. Qualifications Job qualifications Associate degree or advanced degree preferred. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history 5+ years' experience supporting at the executive level in a professional organization, preferably in the legal or banking industry; or experience performing administrative duties for a Williams Lea client operation for a minimum of (3) years or more. Formal education and/or training may be considered in lieu of experience Excellent calendar management experience and skills, including the coordination of comp