Job Information
SOUTHERN NEW HAMPSHIRE UNIVERSITY Director of Academic Technology in Grove City, Ohio
Description Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact - from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The Director of Academic Technology will report to the Assistant Vice President Academic Technology. You will lead a team of professional staff who manage the delivery of academic technology solutions to Global Campus Academics, to support the online program portfolio. You will oversee a team responsible for partnering with the business on technology-driven solutions and services such as course roll out, continuous delivery release management, optimization of the learning management system (LMS), Brightspace, in support of the online portfolio, LTI integration testing for technology solutions that will be deployed at scale, and collaborating with D2L on their long-term roadmap for Brightspace. You will support current technology environments and implement new solutions to support product health and customer experience programs and helps define the university's technology roadmap. You will support the evaluation, testing, and transition to new technology systems to support a consumer-grade technology experience. You will establish strategies that support university programs and implements and operationalizes solutions that directly support those strategies. You will manage partner collaboration on integrations and new technologies to gain greater impact with student success and efficiency in online courses and in daily operations. You will oversee functional testing on platform upgrades and integrations upstream and downstream from the LMS. You will work with members of the Global Campus Academics and Customer Experience teams, and IT Operations. You will work 100% remotely from any of our approved working states within the US. #LI-Remote What You'll Do: Lead team providing direct support and leadership on optimization of the learning management system, coordination of core university processes such as course roll and grade pass-back, and execution of day-to-day operations of the learning management system that directly support the Global Campus online portfolio. Cultivate a strong relationship with D2L support staff and product leadership to enable effective vendor collaboration on support issues and short- and long-term roadmap conversations, collaborating with the Sr. Director, LMS Operations on roadmap and support requests. Lead Collaborate with Global Campus stakeholders and other SNHU departments to continuously refine our LMS platform strategy, provide internal technical consulting services in support of university initiatives and strategies, and provide Brightspace subject matter expertise, able to effectively advocate for SNHU's highest priorities and inform and align, where possible, D2L's roadmap and our vision for the learning environment. Consult an