Job Information
VISA USA, INC. Consultant, Implementation in Grove City, Ohio
Company Description
Founded by experienced entrepreneurs and engineers in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024.
Leveraging Visa's solutions, our core platform, and an expanding suite of capabilities, Pismo addresses the technological challenges that large banks, marketplaces, and fintech companies face in migrating from legacy systems to more advanced technology in the market. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly, scaling as they grow to have a broader audience while keeping high security and availability standards.
Pismo's 500+ employees are located in more than 10 countries around the world.
Job Description
Core Responsibilities:
- Lead complex client onboardings and implementations with multiple dependencies or regulatory constraints.
- Act astrustedadvisor on how clients can bestleveragethe platform and APIs to meet requirements.
- Lead advanced platform and API demos, including deep dives into capabilities, patterns, and limitations.
- Guideresolution of complex client issues, escalations, and ambiguous problems.
- Own delivery governance, onboarding strategy, and escalation management.
- Define and improve onboarding and delivery standards, playbooks, and ways of working.
- Partner with Product, Engineering, and Customer Success to improve onboarding experience and platform adoption.
Typical Deliverables:
- End-to-end onboarding and implementation delivery ownership formedium and high complexity
- Platform and API demo materials tailored to client use cases
- Requirements-to-platform mapping and documented solution approaches
- RAID logs, status reports, and decision records
- Go-live readiness assessments and handover packages
- Reusable onboarding playbooks, patterns, and best practices
- Escalation and risk mitigation plans for critical clients
- Operational metrics and improvement roadmaps
Success Measures:
- Consistent success of complex onboarding engagements with strong governance.
- High confidence and trust from senior client stakeholders.
- Reduced onboarding variance through standards and reusable approaches.
- Effective resolution of high-impact client issues and escalations.
- For Senior Managers:strong teamcapability,successionreadiness, and delivery stability.
- Experienceoperatingacross regions, clients, or regulated environments.
- Demonstratedpeopleleadership and team development experience
This is a remoteposition. A remote position does not require job dutiesbeperformed within proximity of a Visa office location. Remotepositions maybe requiredto be present at a Visa office with scheduled notice.
Qualifications
Basic Qualifications:
- 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications:
6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD Bachelor's degree or equivalent experience.
8+ years' experience leading complex delivery, onboarding, or implementation engagements.
Proven ability to influence senior stakeholders and lead through ambiguity.
Deep experience with API-driven or platform-based solutions.
Domain experience in either core banking or cards/payments.
Be based in Columbus, OH
6 or more years of w